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2014

Apple customer service hit by massive traffic spike one day after iPhone 6 launch

Monday September 22, 2014

While Apple's customer service team was able to cope with expectedly high traffic on iPhone 6 launch day, the company was apparently overwhelmed by callers a day later, causing wait times to increase to over 20 minutes.

Apple may end Beats Music brand, to keep subscription streaming service active [u]

Monday September 22, 2014

Apple on Monday denied rumors that it is planning to shut down the Beats Music subscription service, but a new report claims the company is looking into a branding change to more closely align the property with other first-party offerings.

Apple's A8-powered iPhone 6 & 6 Plus impress, outperform competing phones in benchmarks

Monday September 22, 2014

The new silicon at the heart of Apple's recently-released iPhone 6 and iPhone 6 Plus has increased the company's lead in smartphone application processor performance, according to data released on Monday, with the A8 improving on the already industry-leading 64-bit A7.

Apple CEO Tim Cook shares 'optimistic' views on reversing climate change & selling green products to consumers

Monday September 22, 2014

Taking part in the Climate Week NYC kickoff on Monday, Apple Chief Executive Tim Cook expressed a self-described "optimistic" outlook on his company's ability to affect climate change, saying that he believes that consumers, when given the choice, will do the right thing and buy green products.

Next-gen USB 3.1 Type-C connector will support DisplayPort, 5K video output

Monday September 22, 2014

The new USB 3.0 reversible Type-C connector will also support DisplayPort Alternate Mode with screen resolutions of "4K and beyond," the standards setting group behind the technology announced on Monday.

Skype for iPhone, Google Chrome updated with iOS 8 enhancements

Monday September 22, 2014

The avalanche of app updates bringing compatibility with Apple's latest mobile operating system continued with offerings from two of the world's largest companies on Monday, as Microsoft brought interactive notifications to Skype for iPhone and Google added app extension support to Chrome.

After Apple's record setting launch, analysts predict iPhone 6 will win over Android switchers

Monday September 22, 2014

Even without launching in China, Apple's iPhone 6 and iPhone 6 Plus got off to a record start with 10 million units sold in three days, and analysts on Wall Street reacted Monday with enthusiasm, expressing their high hopes for this year's upgrade cycle.

Apple surreptitiously adds HomeKit support to recent Apple TVs - report

Monday September 22, 2014

In addition to a revamped user interface and a new Beats Music app, Apple is said to have given third-generation Apple TVs an intriguing under-the-hood tweak in last week's software update: compatibility with the company's new HomeKit home automation technology.

Apple announces record sales of 10 million iPhone 6 & iPhone 6 Plus units in first 3 days

Monday September 22, 2014

The launch weekend for Apple's new iPhone 6 and iPhone 6 Plus was the strongest start yet for the company's smartphone lineup, reaching 10 million units sold in the first three days of availability, and topping last year's previous best of 9 million.

Rumor: Apple Watch to feature 512MB of RAM, 4GB of storage

Monday September 22, 2014

Apple was light on technical specifications in announcing its forthcoming Watch earlier this month, but one analyst has checked with the company's supply chain to find component makers expect the final shipping product to include 512 megabytes of RAM, and a "mainstream version" with 4 gigabytes of internal storage.

Rounding up some of the newest cases for Apple's iPhone 6 and iPhone 6 Plus

Saturday September 20, 2014

Apple's decision to move to an all-new --and larger --form factor for the iPhone 6 and iPhone 6 Plus means that buyers will once again be in the market for new cases. AppleInsider rounded up a selection of compatible cases from the usual suspects as well as some new entrants.

Support for Verizon's VoLTE 'HD Voice' and video calls confirmed for iPhone 6 & iPhone 6 Plus

Friday September 19, 2014

A few days after Verizon launched its first-generation voice over LTE (VoLTE) system in the U.S., dubbed Advanced Calling 1.0, it was confirmed on Friday that Apple's latest iPhone 6 and 6 Plus models support the carrier's suite of services, including HD voice and video calling.

Out-of-warranty repairs for iPhone 6 runs up to $299, iPhone 6 Plus up to $399

Friday September 19, 2014

Apple on Friday updated its repairs webpage to reflect current pricing for the iPhone models released today, revealing out-of-warranty fixes could cost up to $299 for the iPhone 6 and up to $329 for the 6 Plus.

TSMC confirmed as manufacturer of Apple's 20nm A8 processor

Friday September 19, 2014

According to a report on Friday, Apple's latest 64-bit A8 system-on-a-chip, currently powering the iPhone 6 and 6 Plus, is built by Taiwan Semiconductor Manufacturing Co., not longtime partner Samsung.

Apple CEO Tim Cook to appear at WSJDLive conference in October

Friday September 19, 2014

Apple Chief Executive Tim Cook will take top billing in appearing for an interview at the first-ever WSJDLive technology conference, to be held in California in late October.

Goodbye, Camera Roll: Where to find your photos in iOS 8

Friday September 19, 2014

Apple has reimagined the way photos are stored on your devices with iOS 8, but it has become a source of confusion for users and causes compatibility problems with some third-party apps. AppleInsider took a look at where your photos have gone and how to find them again.

Tim Cook unlocks the doors at Apple's Palo Alto store to kick off iPhone 6 sales

Friday September 19, 2014

As he has done in years past, Apple Chief Executive Tim Cook was on-hand at his local Apple Store in Palo Alto, Calif., on Friday to help kick off sales of the iPhone 6 and iPhone 6 Plus, as well as take pictures and joke around with fans [updated with more pics].

How to back up your data and move it to your new iPhone 6 or iPhone 6 Plus

Friday September 19, 2014

Apple's new iPhone 6 and iPhone 6 Plus are making their way into consumers' hands today, and one of the first tasks for iPhone owners will be moving their content to their new device. AppleInsider walks you through the process of backing up and restoring data using iCloud and iTunes.

Siri partners with Shazam to recognize songs in iOS 8

Friday September 19, 2014

Users running iOS 8 on their iPhone, iPad or iPod touch can now ask Siri to listen to what song is currently playing and will identify it via Shazam, and also offer users a link to buy the track from the iTunes Store.

iPhone 6 launch day scenes from Apple Stores around the world

Friday September 19, 2014

The first stage of Apple's worldwide iPhone 6 rollout is nearly complete and launch day seems to have been successful, with huge lines forming at Apple Stores in nine countries from Australia to the United States [updated with video].