Order your new iMac 5K now & save hundreds in tax: Apple Price Guides updated Oct 25th (exclusive coupons)
The New AppleInsider App
 


Monday, June 26, 2006, 06:00 am PT (09:00 am ET)

Apple extends warranty for faulty eMacs

Apple Computer on Friday announced a worldwide eMac Repair Extension Program for eMac computers that exhibit a certain video or power-related issue.

Affected systems will exhibit symptoms such as scrambled or distorted video, no video or no power.

Apple said the issue is a result of "a specific component failure" in some 1GHz and 1.25GHz G4 eMacs manufactured between "approximately April 2004 and June 2005."

Affected models may have a serial number that falls in the following ranges: G8412xxxxxx - G8520xxxxxx, YM412xxxxxx - YM520xxxxxx or VM440xxxxxx - VM516xxxxxx. eMac serial numbers are printed inside the disc drive door and are visible when the optical drive tray is ejected.

"If your eMac is exhibiting any of the symptoms listed [...] and your computer's serial number is within the noted ranges, your computer may be eligible for repair, free of charge," the company said on the repair program's Web site.

eMac owners whose systems meet the aforementioned criteria are asked to bring their eMac to the Mac Genius Bar at their local Apple Retail store or Apple Authorized Service Provider (AASP). Alternatively, owners may contact their local Apple support center by dialing the company's US support line at 1-800-275-2273.

Apple said it will cover repairs for qualifying eMacs for up to three years from the original date of purchase even if the eMac is out of warranty.