Re: "On the other hand, every other computer Apple sells is available within 3 business days"

However this is not quite the whole story. Institutional orders for products such as the 15" C2D Macbook Pro are being delayed _over 1 month_ in order to keep up with demand from orders made through the individual store. In this way Apple is "robbing Peter to pay Paul" in order to keep up with demand and pretend that it is able to ship 15" MBPs within 3 days to everyone who orders them.

How do I know? I ordered a 15" MBP C2D October 26th through the educational store at my institution and have been told that the shipping time will be delayed, from initial shipment of November 6th ... to November the 30th.

So in fact for some MBPs that Apple sells, they aren't able to meet demand for over a month!

GRRRR

I ordered mine on the day of the launch (10/24 I think) and it just got here this morning. I must say, it was kind of Apple to grant that 2-day shipping credit when I called. FedEx quoted delivery on Friday after shipping on Monday, but it got here today from Shanghai by way of Anchorage/Indianapolis/Skokie. I'm using it now and it runs beautifully. Hope everyone else's comes home soon.

Unbox: http://pg.photos.yahoo.com/ph/fredri...?.dir=/7287re2

So you didn't get the "We're going to shaft you now" letter?
lucky you.

So, just what is the problem here? Are they having production problems, or chip shortages, or too much demand for the number rolling off the lines?

If it was simply a matter of demand, plenty of people should have received theirs already, but that doesn't seem to be the case.

If it's production problems, and I had ordered one, I would be thinking about canceling that order until later. Who knows what the problems might be?

I got the same information saying that it would be shipped out on the 14th. It was indeed shipped on the 14th, and I got it FedEx today. So the estimated delivery date originally given to me of the 15th was only 1 day off.

In fact, I'm writing this post on my new 17" Core 2 Duo MacBook Pro right now.

Mine, shipped 14th (i even got a nice e-mail from an apple customer relations poerson). Which I will admit is a little more than the 5-7 days after the 24th of October I was originally quoted. But to add insult to injury the shipping date is "on or before 24.11.2006" which is also a little longer than the 3-5 days for shipping I was promised.

I think somone switched the motivation posters in the Apple shipping department for posters saying "have you pissed off a loyal customer today?".

This whole thing has been a farce!

I don't think they know what they are doing. I recieved a mail on Tuesday saying sorry we promised you 14th Shipping it will go out on the 16th...THEN, they did actually ship it on the same day anyway. It was said it would be here on the 23rd/24th of the month BUT THEN whilst it has gone two days before they just told me it would it is said to be here on the 25th!!!

It all sounds very amatuer-ish to me. I am happy for you guys who are using your new toys as we speak, I assume you are in the US? I also assume you did NOT get it from an education establishment?

I am in Scotland (that's UK for any ignorant **** that doesn't know) and got mine from university campus. They say the 25th, I say perhaps I will see it when Santa delivers it, COZ HE'S FASTER!!!

OK already - tell us how it's working - give us a report!