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Thursday, January 21, 2010, 09:05 am
Apple again delays 27-inch iMac shipment by 3 weeks
Just when it looked like Apple was putting its 27-inch iMac troubles behind it with a balance in supply and demand, the company has abruptly pushed new direct orders of its big screen desktop machines out by three weeks.While the 21.5-inch models of the new iMac currently ship within 24 hours, as of Thursday new 27-inch iMacs have a three-week estimated shipping time. Only days ago, the Mac maker had improved it supply of the larger models to shipping times of less than a week.
Apple's sudden delay of the new models comes just one week after its authorized resellers began receiving volume shipments of the big-screen models, allowing them to reflect availability for the first time since their introduction last Fall.
Following numerous users-reported screen flickering issues with the 27-inch model, Apple in December notified resellers that new orders would be pushed out by about two weeks. At the same time, the Mac maker apologized for the situation, but did not directly address concerns that hardware issues were to blame for the matter.
Released last October, the newly redesigned iMacs include an edge-to-edge glass design in a seamless all-aluminum enclosure. The new iMacs were an immediate hit with consumers, who made them the best-selling desktop machines in the U.S that same quarter.
However, soon after the launch, reports of issues with the 27-inch iMac began to crop up. Apple moved quickly to address the issue, releasing a software patch meant to remedy the problems plaguing owners.
But for many users, the update wasn't successful in fixing the problem, as posts on the Apple discussion forums have continued to grow (1, 2). The same issues have not been reported with the 21.5-inch models.
Despite Apple's direct-order delays, all of the reseller's tracked by AppleInsider's Mac Price Guide (below) are currently showing availability of most 27-inch iMacs, with a few exceptions:
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 MacBook Airs
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Discount
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| 11-inch Models | |||||||||
11" Air (1.30GHz/4GB/128GB) 
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$999.00 | $999.00 | $964.18* | $999.00 | $994.00 | $34.82 | |||
| 11" Air (1.30GHz/8GB/128GB)
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$1,099.00 | n/a | $1,061.18* | n/a yet | $1,199.00 | $37.82 | |||
| 11" Air (1.30GHz/4GB/256GB)
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$1,199.00 | $1,199.00 | $1,158.18* | $1,199.00 | $1,199.00 | $40.82 | |||
| 11" Air (1.30GHz/8GB/256GB)
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$1,299.00 | n/a | $1,255.18* | n/a yet | n/a yet | $43.82 | |||
| 11" Air (1.30GHz/8GB/512GB)
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$1,599.00 | n/a | $1,546.18* | n/a yet | n/a yet | $52.82 | |||
| 11" Air (1.70GHz/4GB/128GB)
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$1,149.00 | --- | $1,109.68* | n/a yet | $1,149.00 | $39.32 | |||
| 11" Air (1.70GHz/8GB/128GB)
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$1,249.00 | n/a | $1,206.68* | n/a yet | $1,249.00 | $42.32 | |||
| 11" Air (1.70GHz/8GB/256GB)
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$1,449.00 | n/a | $1,400.68* | n/a yet | $1,449.00 | $48.32 | |||
| 11" Air (1.70GHz/8GB/512GB)
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$1,749.00 | n/a | $1,691.68* | n/a yet | $1,749.00 | $57.32 | |||
| 13-inch Models | |||||||||
| 13" Air (1.30GHz/4GB/128GB)
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$1,099.00 | $1,099.00 | $1,061.18* | $1,099.00 | $1,094.00 | $37.82 | |||
| 13" Air (1.30GHz/8GB/128GB)
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$1,199.00 | n/a | $1,158.18* | n/a yet | $1,199.00 | $40.82 | |||
| 13" Air (1.30GHz/4GB/256GB)
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$1,299.00 | $1,299.00 | $1,255.18* | $1,299.00 | $1,294.00 | $43.82 | |||
| 13" Air (1.30GHz/8GB/256GB)
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$1,399.00 | n/a | $1,352.18* | n/a yet | $1,399.00 | $46.82 | |||
| 13" Air (1.30GHz/8GB/512GB)
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$1,699.00 | n/a | $1,643.18* | n/a yet | n/a yet | $46.82 | |||
| 13" Air (1.70GHz/4GB/128GB)
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$1,249.00 | n/a | $1,206.68* | n/a yet | $1,249.00 | $42.32 | |||
| 13" Air (1.70GHz/4GB/256GB)
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$1,449.00 | n/a | $1,400.68* | n/a yet | $1,449.00 | $48.32 | |||
| 13" Air (1.70GHz/8GB/128GB)
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$1,349.00 | n/a | $1,303.68* | n/a yet | $1,349.00 | $45.32 | |||
| 13" Air (1.70GHz/8GB/256GB)
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$1,549.00 | n/a | $1,497.00* | n/a yet | $1,549.00 | $52.00 | |||
| 13" Air (1.70GHz/8GB/512GB)
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$1,849.00 | n/a | $1,788.68* | n/a | $1,849.00 | $60.32 | |||
| Show 2012 MacBook Air clearance models | |||||||||
 13- and 15-inch MacBook Pros (without Retina display)
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| 2.5GHz 13" (4GB/500GB HDD) | $1,199.00 | $1,099.99 | $1,066.98* | sold out | $1,112.78 | $132.02 | |||
| 2.5GHz 13" (8GB/500GB HDD) | $1,299.00 | n/a | sold out | n/a | n/a | $86.51 | |||
| 2.9GHz 13" (8GB/750GB HDD) | $1,499.00 | $1,398.99 | $1,357.02* | $1,499.00 | $1,374.00 | $141.98 | |||
| 2.9GHz 13" (8GB/1TB HDD) | $1,599.00 | n/a | on order | n/a | $1,559.00 | $52.82 | |||
| 2.9GHz 13" (8GB/256GB SSD) | $1,899.00 | n/a | on order | n/a | $1,799.00 | $153.01 | |||
| 2.3GHz 15" (4GB/500GB HDD) | $1,799.00 | $1,709.96 | $1,658.66* | sold out | $1,659.00 | $150.00 | |||
| 2.3GHz 15" (4GB/750GB/ANTI-GLARE) | $2,149.00 | n/a | n/a | n/a | $2,149.00 | $0.00 | |||
| 2.7GHz 15" (8GB/750GB HDD) | $2,599.00 | n/a | sold out | n/a | n/a | $82.82 | |||
| 2.7GHz 15" (8GB/1TB HDD) | $2,649.00 | n/a | $1,988.49* | n/a | n/a | $660.51 | |||
 13-inch MacBook Pros (MBP) with Retina
display
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| 2.5GHz 13" MBP (8GB,128GB) | $1,499.00 | $1,419.98 | $1,377.38* | sold out | $1,416.10 | $121.62 | |||
| 2.9GHz 13" MBP (8GB,128GB) | $1,699.00 | n/a | sold out | sold out | $1,599.00 | $100.00 | |||
| 2.6GHz 13" MBP (8GB,256GB) | $1,699.00 | $1,599.99 | on order | $1,649.00 | $1,599.00 | $100.00 | |||
| 2.5GHz 13" MBP (8GB,256GB) | $1,699.00 | $1,539.99 | $1,435.59* | sold out | $1,479.99 | $263.41 | |||
| 3.0GHz 13" MBP (8GB,256GB) | $1,899.00 | n/a | sold out | sold out | $1,899.00 | $0.00 | |||
| 2.9GHz 13" MBP (8GB,256GB) | $2,199.00 | n/a | $1,551.99* | sold out | sold out | $647.01 | |||
| 3.0GHz 13" MBP (8GB,512GB) | $2,199.00 | n/a | $2,114.58* | sold out | $2,199.00 | $84.42 | |||
| 2.5GHz 13" MBP (8GB,512GB) | $2,499.00 | n/a | $1,648.99* | sold out | $1,849.00 | $850.01 | |||
| 3.0GHz 13" MBP (8GB,768GB) | $2,599.00 | n/a | $2,516.18* | sold out | $2,599.00 | $82.82 | |||
| 2.9GHz 13" MBP (8GB,512GB) | $2,699.00 | n/a | $1,745.99* | sold out | $1,849.00 | $953.01 | |||
| 2.5GHz 13" MBP (8GB,768GB) | $2,999.00 | n/a | sold out | sold out | $2,049.00 | $950.00 | |||
| 2.9GHz 13" MBP (8GB,768GB) | $3,199.00 | n/a | on order | sold out | sold out | $919.51 | |||
 15-inch MacBook Pro (MBP) with Retina
display
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| 2.3GHz 15" MBP (8GB, 256GB) | $2,199.00 | $1,944.99 | $1,842.99* | sold out | $1,879.00 | $356.01 | |||
| 2.4GHz 15" MBP (8GB, 256GB) | $2,199.00 | $2,079.99 | $2,017.58* | $2,199.00 | $1,999.00 | $200.00 | |||
| 2.7GHz 15" MBP (16GB, 256GB) | $2,499.00 | n/a | $2,419.18* | sold out | $2,499.00 | $79.82 | |||
| 2.6GHz 15" MBP (8GB, 512GB) | $2,799.00 | $2,249.00 | $2,230.99* | sold out | $2,199.00 | $600.00 | |||
| 2.7GHz 15" MBP (16GB, 512GB) | $2,799.00 | $2,628.98 | $2,570.48* | $2,799.00 | $2,599.00 | $228.52 | |||
| 2.8GHz 15" MBP (16GB, 512GB) | $3,049.00 | n/a | on order | sold out | $3,049.00 | $0.00 | |||
| 2.7GHz 15" MBP (16GB, 768GB) | $3,199.00 | n/a | $2,618.99* | sold out | $3,199.00 | $580.01 | |||
| 2.8GHz 15" MBP (16GB, 768GB) | $3,449.00 | n/a | $3,327.08* | sold out | $3,449.00 | $121.92 | |||
 Mac mini
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| 2.50GHz dualCore i5 Mac mini | $599.00 | $574.99 | $574.98 | sold out | $565.00 | $35.00 | |||
| 2.30GHz quad Core i7 Mac mini | $799.00 | $774.00 | $774.98 | $794.00 | $774.98 | $25.99 | |||
| 2.30GHz quad Core i7 mini Server | $999.00 | $979.99 | $979.98 | $989.00 | $949.00 | $50.00 | |||
 iMac
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| 21.5" iMac (2.7GHz/8GB/1TB) | $1,299.00 | $1,199.98 | $1,163.98* | $1,249.00 | $1,199.99 | $135.02 | |||
| 21.5" iMac (2.7GHz/16GB/1TB) | $1,499.00 | n/a | $1,357.08* | n/a | $1,499.00 | $141.92 | |||
| 21.5" iMac (2.9GHz/8GB/1TB) | $1,499.00 | $1,436.55 | $1,405.52* | $1,449.00 | $1,399.99 | $100.00 | |||
| 21.5" iMac (2.9GHz/16GB/1TB) | $1,699.00 | n/a | $1,643.18* | $1,699.00 | $1,599.00 | $100.00 | |||
| 21.5" iMac (3.1GHz/8GB/1TB) | $1,699.00 | n/a | $1,643.18* | $1,699.00 |
$1,699.00 | $0.00 | |||
| 21.5" iMac (2.9GHz/8GB/1TB Fusion) | $1,749.00 | n/a | $1,682.94* | n/a | $1,649.00 | $100.00 | |||
| 21.5" iMac (3.1GHz/16GB/1TB) | $1,899.00 | n/a | $1,837.18* | n/a | $1,899.00 | $61.82 | |||
| 21.5" iMac (2.9GHz/16GB/1TB Fusion) | $1,949.00 | n/a | $1,885.68* | n/a | $1,849.00 | $100.00 | |||
| 21.5" iMac (3.1GHz/16GB/1TB Fusion) | $2,149.00 | n/a | $2,079.68* | n/a | $2,149.00 | $69.32 | |||
| 27.0" iMac (2.9GHz/8GB/1TB) | $1,799.00 | $1,698.99 | $1,648.02* | $1,779.00 | $1,649.99 | $150.98 | |||
| 27.0" iMac (3.2GHz/8GB/1TB) | $1,999.00 | $1,874.99 | $1,818.72* | $1,949.00 | $1,849.99 | $180.28 | |||
| 27.0" iMac (3.2GHz/8GB/1TB/680MX) | $2,149.00 | n/a | $2,079.68* | n/a | $2,149.00 | $69.32 | |||
| 27.0" iMac (3.4GHz/8GB/1TB) | $2,199.00 | n/a | $2,128.18* | n/a | $2,099.00 | $100.00 | |||
| 27.0" iMac (3.4GHz/8GB/1TB/680MX) | $2,349.00 | n/a | $2,230.99* | n/a | $2,249.00 | $118.01 | |||
| 27.0" iMac (3.4GHz/8GB/1T Fusion/675MX) | $2,449.00 | n/a | $2,370.68* | n/a | $2,449.00 | $78.32 | |||
| 27.0" iMac (3.4GHz/16GB/1TB) | $2,549.00 | n/a | $2,467.68* | n/a | $2,549.00 | $81.32 | |||
| 27.0" iMac (3.4GHz/8GB/1T Fusion/680MX) | $2,599.00 | n/a | $2,473.49* | n/a | $2,599.00 | $125.51 | |||
| 27.0" iMac (3.4GHz/8GB/3T Fusion/675MX) | $2,599.00 | n/a | $2,516.18* | n/a | n/a | $82.82 | |||
| 27.0" iMac (3.4GHz/8GB/3T Fusion/680MX) | $2,749.00 | n/a | $2,661.68* | n/a | $2,749.00 | $87.32 | |||
| 27.0" iMac (3.4GHz/16GB/1T Fusion/675MX) | $2,649.00 | n/a | $2,564.68* | n/a | $2,599.00 | $84.32 | |||
| 27.0" iMac (3.4GHz/16GB/1T Fusion/680MX) | $2,799.00 | n/a | $2,710.17* | n/a | $2,699.00 | $100.00 | |||
| 27.0" iMac (3.4GHz/16GB/3T Fusion/675MX) | $2,799.00 | n/a | $2,618.99* | n/a | n/a | $180.01 | |||
| 27.0" iMac (3.4GHz/16GB/3T Fusion/680MX) | $2,949.00 | n/a | $2,812.99* | n/a | $2,949.00 | $136.01 | |||
| 27.0" iMac (3.4GHz/16GB/786SSD/680MX) | $3,249.00 | n/a | $3,152.49* | n/a | $3,249.00 | $96.51 | |||
| 27.0" iMac (3.4GHz/32GB/3T Fusion/680MX) | $3,349.00 | n/a | $3,243.68* | n/a | $3,349.00 | $105.32 | |||
| 27.0" iMac (3.4GHz/16GB/786SSD/680MX) |
$3,449.00 | n/a | n/a | n/a | $3,449.00 | $0.0 | |||
 Mac Pro
|
|||||||||
| 3.20GHz 4-Core Mac Pro | $2,499.00 | $2,285.98 | $2,285.98 | $2,499.00 | $2,285.98 | $199.12 | |||
| 2.40GHz 12-Core Mac Pro | $3,799.00 | $3,627.99 | sold out | $3,799.00 | $3,529.00 | $270.00 | |||
| 3.20GHz 4-Core Mac Pro Server | $2,999.00 | $2,898.99 | $2,898.99 | $2,999.00 | $2,699.00 | $300.00 | |||
 Apple Displays
|
|||||||||
| 27-inch Apple Cinema Display | $999.00 | $978.99 | $978.99 | n/a | $910.00 | $89.00 | |||
| 27-inch Apple Thunderbolt Display | $999.00 | $949.99 | $949.99 | $999.00 | $929.00 | $70.00 | |||
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Previous Comments View All
Quote:
Originally Posted by jdrue 
I ordered a base model 21.5" iMac last week and got the extended keyboard instead of the small wireless one, and it was expected to ship in 1-3 days, but I received an email this morning saying it had delayed shipping as well. It may be a larger issue than just the 27"...
I ordered a base model 21.5" iMac last week and got the extended keyboard instead of the small wireless one, and it was expected to ship in 1-3 days, but I received an email this morning saying it had delayed shipping as well. It may be a larger issue than just the 27"...
I wonder if this is related to the factory strike issues in China?
http://www.theregister.co.uk/2010/01/20/wintek_apple/
Hmm, how can we force a connection between this and the tablet? 
perhaps there is an upgrade that Apple has made to some feature and will be included with new imacs, but since they are going to announce it at the upcoming event and include it in all imacs sold after a certain day, they are delaying any receipt until after the event.
or maybe they are just having supply side issues
ugh, i ordered an i7 on the 15th. It still shows shipping on the 1st... I hope that doesn't change. I feel like a 9 year old kid waiting for the decoder ring to show up in the mail!
I know this story doesn't leave us with much (or any) indication that this is a mid-cycle update issue, but I do want to remind those reading this thread that there are plenty of Apple customers -- mostly design professionals like myself -- who are incredibly upset by the lack of matte option on the new iMacs. I don't wish for any bad fortune at Apple, but I am hopeful that their troubles with the newest generation iMacs cause them to re-evaluate its design and structure, and possibly re-instate a matte / anti-glare option for those who are willing to pay for it.
Quote:
Originally Posted by rebelmusik
I know this story doesn't leave us with much (or any) indication that this is a mid-cycle update issue, but I do want to remind those reading this thread that there are plenty of Apple customers mostly design professionals like myself who are incredibly upset by the lack of matte option on the new iMacs. I don't wish for any bad fortune at Apple, but I am hopeful that their troubles with the newest generation iMacs cause them to re-evaluate its design and structure, and possibly re-instate a matte / anti-glare option for those who are willing to pay for it.
I know this story doesn't leave us with much (or any) indication that this is a mid-cycle update issue, but I do want to remind those reading this thread that there are plenty of Apple customers mostly design professionals like myself who are incredibly upset by the lack of matte option on the new iMacs. I don't wish for any bad fortune at Apple, but I am hopeful that their troubles with the newest generation iMacs cause them to re-evaluate its design and structure, and possibly re-instate a matte / anti-glare option for those who are willing to pay for it.
Ugh. Give it a rest. If you want to whine about it, start a thread about it so at least the rest of the folks who are interested can go be on-topic in that thread instead of polluting this one.
Quote:
Originally Posted by extremeskater
The last time Apple had and issue like this with the iMac is was when the first gen ALU iMacs were released. I haven't seen this flickering issue but with my iMac the screen would flicker and then freeze and it turned out to be a firmware issue with the ATI 2600xt cards. Took Apple about four months to get the firmware issue resolved. Not sure if the GPU is the issue in this case.
The other issue is just poor design with the edge to edge glass with such a large screen. Makes it way too easy to chip or crack durning shipping.
The last time Apple had and issue like this with the iMac is was when the first gen ALU iMacs were released. I haven't seen this flickering issue but with my iMac the screen would flicker and then freeze and it turned out to be a firmware issue with the ATI 2600xt cards. Took Apple about four months to get the firmware issue resolved. Not sure if the GPU is the issue in this case.
The other issue is just poor design with the edge to edge glass with such a large screen. Makes it way too easy to chip or crack durning shipping.
So far mine has behaved perfectly. I couldn't be more pleased. I feel for those that got a bad one though. I know how excited I was to get mine delivered. I can imagine how disappointing it would be to have to send it back.
I had ordered a custom 27" i7 w/ 8Gb RAM. It was supposed to ship Jan 19th and be delivered Jan 22nd, which is tomorrow. On Jan 20th I received an email update stating it'll ship within the next 7 business days and be delivered between Feb 1st and Feb 3rd.
I've been lucky with all my Macs so far. Then again, I've ever only had three, including a PowerMac 6100/60 from July 1994 to June 2002. That thing was a rock. I miss it.
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Lowest Prices Anywhere!
| Model | Price | You Save |
|---|---|---|
| 11"1.3GHz/4GB/128GB | $964.18* | $34.82 |
| 11" 1.3GHz/8GB/128GB | $1,061.18* | $37.82 |
| 11" 1.3GHz/8GB/256GB | $1,255.18* | $43.82 |
| 11"1.7GHz/8GB/128GB | $1,206.68* | $42.32 |
| 11"1.7GHz/8GB/256GB | $1,400.68* | $48.32 |
| 11" 1.7GHz/8GB/512GB | $1,691.68* | $57.32 |
| 13" 1.3GHz/4GB/128GB | $1,061.18* | $37.82 |
| 13" 1.3GHz/4GB/256GB | $1,255.18* | $43.82 |
| 13" 1.3GHz/8GB/256GB | $1,352.18* | $46.82 |
| 13" 1.3GHz/8GB/512GB | $1,643.18* | $46.82 |
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I ordered a base model 21.5" iMac last week and got the extended keyboard instead of the small wireless one, and it was expected to ship in 1-3 days, but I received an email this morning saying it had delayed shipping as well. It may be a larger issue than just the 27"...