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Friday, April 23, 2010, 10:55 am
Unexpected delays slow delivery of custom-built MacBook Pros, Apple says
Users who have purchased Apple's new 15-inch MacBook Pro models with build-to-order options have been notified that their shipments are delayed.A number of customers who ordered new MacBook Pros the day they were released were originally quoted ship dates within a few weeks. Now, those customers have told AppleInsider, those orders have been pushed back to early May.
One customer ordered a custom configuration MacBook Pro with the antiglare screen and extra memory on the day the hardware was released. While it was originally scheduled to be delivered between April 20 and 26, it has now been pushed back to between April 30 and May 6. Another customer who ordered a Core i7 15-inch MacBook Pro with antiglare and 8GB of RAM saw their shipment delayed to May 3.
Standard configurations of all the new MacBook Pro models, without the antiglare screen or other custom options, are still listed on Apple's online store as shipping within 24 hours. Any custom 15-inch MacBook Pro appears to have a wait time of 5-7 days, while adding the antiglare option to the 17-inch model results in a wait of 1-3 days for shipping.
The 15-inch MacBook Pro now has three display options, with the standard model carrying a 1440x900 pixel LED-backlit glossy screen. That can be upgraded to a 1680x1050 resolution for another $100, and the antiglare option at a higher resolution will cost customers an additional $150.
The antiglare display for the 17-inch MacBook Pro costs an extra $50. Both it and the glossy display are 1920x1200 pixel LED-backlit LCD screens.
Apple's new MacBook Pros equipped with Intel Core i7 and Core i5 processors were released earlier this month. They feature new, proprietary automated graphics switching technology that maximizes battery life.
Neither the antiglare display nor the Core i5 and Core i7 processors are available on the low-end 13-inch MacBook Pro. That model features Nvidia's 320M GPU, an integrated graphics chipset made especially for Apple. It does not utilize the graphics switching featured on the high-end notebooks.
Initial demand for the machines was said to be strong, particularly with the low-end 13-inch model, which one analyst noted sold out in some locations on the first day of availability.
Pricing and availability for Apple's new professional line of notebooks can be found in AppleInsider's Mac Pricing Guide, included below:
 MacBook Pro
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Discount
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| 2.5GHz 13" (4GB/500GB HDD) | $1,199.00 | $1,112.79 | $1,079.40* | sold out | $1,112.78 | $119.60 | |||
| 2.5GHz 13" (8GB/500GB HDD) | $1,299.00 | n/a | on order | n/a | n/a | $86.51 | |||
| 2.9GHz 13" (8GB/750GB HDD) | $1,499.00 | $1,398.99 | $1,357.02* | $1,499.00 | $1,374.00 | $141.98 | |||
| 2.9GHz 13" (8GB/1TB HDD) | $1,599.00 | n/a | $1,546.18* | n/a | $1,559.00 | $52.82 | |||
| 2.9GHz 13" (8GB/256GB SSD) | $1,899.00 | n/a | on order | n/a | $1,799.00 | $153.01 | |||
| 2.3GHz 15" (4GB/500GB HDD) | $1,799.00 | $1,709.96 | $1,658.66* | $1,649.00 | $1,659.00 | $150.00 | |||
| 2.3GHz 15" (4GB/750GB HDD) | $1,899.00 | n/a | on order | n/a | n/a | $61.82 | |||
| 2.3GHz 15" (4/750/ANTI-GLARE) | $2,149.00 | n/a | n/a | n/a | $2,149.00 | $0.00 | |||
| 2.7GHz 15" (8GB/750GB HDD) | $2,599.00 | n/a | on order | n/a | n/a | $82.82 | |||
 13-inch MacBook Pro (MBP) with Retina
display
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| 2.5GHz 13" MBP (8GB,128GB) | $1,499.00 | $1,419.00 | $1,377.38* | $1,399.00 | $1,416.10 | $121.62 | |||
| 2.6GHz 13" MBP (8GB,256GB) | $1,699.00 | $1,599.00 | $1,551.98* | $1,649.00 | $1,599.98 | $147.02 | |||
| 2.5GHz 13" MBP (8GB,256GB) | $1,699.00 | $1,539.99 | $1,479.99 | $1,499.00 | $1,479.99 | $249.01 | |||
| 2.9GHz 13" MBP (8GB,256GB) | $2,199.00 | n/a | $1,599.99 | sold out | sold out | $599.01 | |||
| 2.5GHz 13" MBP (8GB,512GB) | $2,499.00 | n/a | $1,699.99 | sold out | $1,899.95 | $799.01 | |||
| 2.9GHz 13" MBP (8GB,512GB) | $2,699.00 | n/a | $1,799.99 | sold out | n/a | $899.01 | |||
| 2.5GHz 13" MBP (8GB,768GB) | $2,999.00 | n/a | $1,839.99* | sold out | $2,149.00 | $1,159.01 | |||
| 2.9GHz 13" MBP (8GB,768GB) | $3,199.00 | n/a |
$2,279.49* |
sold out | sold out | $919.51 | |||
 15-inch MacBook Pro (MBP) with Retina
display
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| 2.3GHz 15" MBP (8GB, 256GB) | $2,199.00 | $1,944.99 | $1,899.99 | sold out | $1,899.00 | $300.00 | |||
| 2.4GHz 15" MBP (8GB, 256GB) | $2,199.00 | $2,079.98 | $2,017.58* | $2,199.00 | $1,999.00 | $200.00 | |||
| 2.6GHz 15" MBP (8GB, 512GB) | $2,799.00 | $2,279.99 | $2,299.99 | sold out | $2,249.00 | $550.00 | |||
| 2.7GHz 15" MBP (16GB, 512GB) | $2,799.00 | $2,649.99 | $2,570.48* | $2,799.00 | $2,599.00 | $228.52 | |||
| 2.7GHz 15" MBP (16GB, 768GB) | $3,199.00 | n/a | $2,699.99 | sold out | sold out | $499.01 | |||
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Previous Comments View All
Tegeril,
It's the high-res antiglare 15" that's being delayed; not the 17". That's b/c all of the 17" have the same resolution LCD, while the 15" is 1440x900 default with the 1680x1050 upgrade option. I originally ordered the high-res antiglare 15" online. When it hadn't shipped in a few days, I went to great lengths to find an Apple store with some models in stock. Luckily, the model I wanted (the highest end 15" with high-res antiglare screen and no other customizations) was in stock at *1* of the many Apple stores in the the MD/VA area. I picked it up last Thurs. and have been happy with it ever since. I would be dying if the MBP I ordered on the day of release still hadn't arrived yet (none-the-less shipped)!.
Ordered the morning when it was announced and was delivered Wed. Apr 21. That's a high-res 15" i7 with 8GB. Strangely enough, a high-res 15" i5 with 4GB that was on the same order came a day later.
I ordered when the new models were released. Just got the "sucks to be you" email from Apple this morning. Copied from Apple's website:
MBP 15.4/2.66/CTO
Z0J6
\t \t
2.66GHz Intel Core i7
8GB 1066MHz DDR3 SDRM - 2x4GB
512GB Solid State Drive
SuperDrive 8X DL
MBP 15" HR Glossy WS Display
No iWork preinstalled
No Final Cut Express preinstd
No Aperture Preinstalled
No Logic Express Preinstalled
No FileMaker Preinstalled
No MSO preinstalled
No DVI Adapter
Mini DisplayPort - VGA Adapter
Keyboard/Users Guide
Country Kit
\t\t\t\t\t\t
Ships: 5 - 7 business days \t\t\t\t\t\t
Delivers: May 3 - May 7
Another data point: I'm typing this on my 15" high-res antiglare. I ordered it about half an hour after the Apple store came back up, and it arrived on Monday. So at least some of them have shipped.
Actually, I hope the 'unexpected delay' is another way of saying millions (and MILLIONS) of new MBPs were ordered and Apple can't keep up with demand and this quarter they'll be posting even more ridiculous blow-out numbers 
Weird. I did not order the first day, selected a 17" with antiglare, and my laptop is on the truck for delivery today. It actually shipped MUCH earlier than their estimates (April 26-30 for delivery).
Consider yourself lucky. I ordered a 15" hires antiglare the day they were released and got a shipment estimate for April 22.-23. According to the TNT tracking number, it actually did leave the factory on April 17th and then got stuck at Pudong Int'l Airport on the 19th. No word ever since then. I understand they couldn't fly because of Eyjafjallajökull (the bloody volcano), but according to the TNT newsletter, they're back to normal schedule for several days now. I'd expect the shipment to at least move on now...
Somehow Murphy really likes me, the last MBP I ordered took 3 weeks to arrive, instead of the estimated 7 days. Guess I can only wait and hope that it will eventually arrive before the next generation is out.
Just to reiterate the point other commenters are making, the delay is with the HIGH-RESOLUTION displays, not with anti-glare, but since the anti-glare only comes in high-res it also affects them.
Also, if you opt for the base model 15" MBP it's ONLY 1-3 days for anti-glare while it's 5-7 days for the high-res glossy.
Ordered 15" lowest config with anti-glare online on Saturday night 4/17 and it was delivered yesterday.
It is FAST!
Ordered a 15" i7 high res glossy model on the day that they were announced. Apparently I should get it by 5th May.
Stupid ash could. 
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Lowest Prices Anywhere!
| Model | Price | You Save |
|---|---|---|
| Core i5 MacBook Pros w/ Retina | ||
| 13" 2.5GHz/8GB/128GB | $1,406.48 | $292.52 |
| 13" 2.5GHz/8GB/256GB | $1,479.99 | $519.01 |
| 13" 2.5GHz/8GB/512GB | $1,699.99 | $799.01 |
| Core i7 MacBook Pros w/ Retina | ||
| 13" 2.9GHz/8GB/256GB | $1,599.99 | $599.01 |
| 13" 2.9GHz/8GB/512GB | $1,799.99 | $899.01 |
| 15" 2.3GHz/8GB/256GB | $1,899.99 | $299.01 |
| 15" 2.6GHz/8GB/512GB | $2,299.99 | $568.01 |
| 15" 2.7GHz/16GB/768GB | $2,699.99 | $499.01 |
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| 16GB WiFi |  |
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| 32GB WiFi | |
$429.99 | $429.99 |
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| 32GB 4G Black | $559.99 | $559.99 | $559.99 |
| 64GB 4G Black | $659.99 | $659.99 | $659.99 |
Weird. I did not order the first day, selected a 17" with antiglare, and my laptop is on the truck for delivery today. It actually shipped MUCH earlier than their estimates (April 26-30 for delivery).