Should have been done on day one! why the long delay?

This is not a good corporate image for AT&T.

I didn't get that letter - and I signed up for 3G for my iPad on day 1.

"Vaguely apologetic?" The letter has a clear apology, unless of course you're predisposed to dislike anything AT&T does.

I'm disgusted about the failure of AT&T to protect my data. Email addresses today, what else tomorrow? What a bunch of hacks. If the US took personal data security as serious of europe does, perhaps this would happen less often because it would hurt their bottom line. Personal Data should be protected by LAW here - not with a marketing promise. Just other example of how we give the keys to corporations.

I didnt receive an e-mail. Does it mean my info was not in the compromised list? I also purchased the 3G/WiFi iPad on Day 1 (April 30th)

Hey Dorothy, let me fix that for you...
Dear Valued AT&T Customer,

Recently there was an issue that affected some of our customers with AT&T 3G service for iPad resulting in the Unlimited data plan not being available to you after June 7th unless you paid for and maintained that plan each consecutive month. I am writing to let you know that we had a brainfart and now ealize you may have purchased the iPad 3G specifically for previously advertised plan options. We apologize for the incident and any inconvenience it may have caused. Rest assured, you can continue to opt for your AT&T Unlimited 3G service data plan on your iPad indefinitely and with confidence.

Sincerely,

Dorothy Attwood
Senior Vice President, Public Policy and Chief Privacy Officer for AT&T

What's hilarious about this is, they make it look like a personalised apology, and yet down the bottom it says it's an automated email address you can't reply to.

So, they'll let your email address leak. But they won't even provide you the one from the woman who did the apology.

I am fine with this, it does place the blame outside of AT&T a bit much, so not as much of an apology as a 'It was not our fault, it was a couple of very crafty hackers', but I do understand it happens.

What I find funny is the earlier story where the head of AT&T threatened someone with legal action for emailing him. I doubt that we would be able to sue him if someone used our email address after this leak.