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iPhone 4 and iOS vs. Android: desktop and cloud services

Smartphone platforms from Apple and Google reflect the two company's home territories: Apple is firmly rooted in selling the Mac with iTunes as a digital hub for iPods and iPhones, while Google's base is web centric, focusing on web search and advertising. Here's how iOS and Android compare in terms of desktop and cloud services, including support for Exchange Server in the enterprise, part two in this series.

In this series:
iPhone 4 and iOS vs. Android: hardware features
iPhone 4 and iOS vs. Android: desktop and cloud services

Over the last decade, Apple has constructed a rich digital hub centered around iTunes, handling local device backup and the syncing, organizing, and management of user data (photos, email, calendars, contacts, notes, browser bookmarks), media services (music, audiobooks, TV shows, movies, videos, podcasts, iTunes U content), mobile apps, and the iOS itself.

This is unique among smartphone platforms (including Google's Android), all of which rely upon mobile carriers to deliver "over the air" software updates to their devices, and also rely upon such "cloud services" to provide device and data backup, media streaming and sales, online app and ebook stores, and push messaging services, including email and calendar events.

Apple began adding cloud access (a shorthand term for Internet services that don't require a middleman PC) in 2007 with the WiFi iTunes Store, then extended its desktop-based .Mac cloud service to iPhone users in 2008 with the renamed MobileMe, which provides push messaging (mail, contacts, calendar and notes), remote device find/message/alarm/lock/wipe management features, and cloud storage of documents (iDisk) and media files (Gallery).

Apple also opened a device-based cloud version of the iTunes App Store, and most recently has extended iBook support to the iPhone as well. All of these cloud stores maintain sync with content purchased, backed up, and cataloged in the desktop iTunes on the Mac and PC.

Google's Android platform is designed to be entirely cloud based; there's no equivalent to an iTunes desktop app from the company, although the third party DoubleTwist serves as a partial alternative, providing desktop access to Google's Android Market, Amazon's media store, and a podcast library. DoubleTwist is also available for a variety of other devices that lack an iTunes of their own, including RIM's BlackBerry, HP's Palm Pre, and Sony's PSP.

Other third party Android offerings also bridge the gaps in Android's out of the box experience, such as Amazon's Kindle app, which provides an online ebook store, and Missing Sync, which offers to sync music, videos, podcasts, ringtones, photos, contacts, calendars, and bookmarks.

Google's own Gmail, Calendar, Docs, and other cloud-based services are accessible from Android phones, using either the "with Google" Android apps or via the company's web-based apps from Android phones that don't bundle them. Google plans to open a future competitor to Apple's iTunes Music Store (and Amazon's) for Android that enables cloud-based streaming of media.

iPhone 4 and iOS vs. Android: desktop and cloud services

The dark side of the Cloud

The drawback to Google's cloud-only strategy for Android is that cloud services are notorious for falling offline and for losing users' data. From Microsoft's Danger, to the Palm Pre and Nokia's Ovi service, to RIM's BlackBerry NOC, everyone who has offered cloud services for smartphones has also lost users' data. That maxim also applies to both Google and Apple, which like everyone else in the industry has inadvertently interrupted services and lost user data related to their cloud operations.

However, with iTunes and its "local backups by default" design, if your cloud services fail (and history indicates they will at some point), you can always revert to a local copy of your data you own and control. Google's Android, like Microsoft, RIM, and other mobile platform vendors, not only bets that cloud services won't ever fail, but also puts users' backups in the cloud, ensuring that when they do fail, users will be completely helpless unless they've created a personal strategy to make their own local backups. Which nobody does, even when there is a way to do this.

Apple currently enjoys a strong lead in offering iTunes as a silver lining for cloud failures. Every iPhone is automatically backed up locally by default, making device replacement and upgrades easy and painless. Because Google and other vendors are focusing on improving and extending their cloud offerings, it looks like Apple will continue to enjoy an increasingly strong position with iTunes as a local sync hub, a factor that will prevent many iTunes users from even considering alternatives to iPhone, regardless of any potential, real advantages offered by Android. At the same time, Apple is pushing ahead its own cloud services in tandem with (and well integrated with) iTunes.

On page 2 of 3: MobileMe isn't free, Exchange Server & open enterprise cloud services support.