Tuesday, November 02, 2010, 08:00 pm
Some of Apple's new MacBook Airs exhibiting issues with logic board, displayEarly adopters of Apple's new MacBook Air are reporting a variety of issues, including faulty logic boards, display issues and kernel panics, after two weeks of usage.
Several discussion threads on the Apple Support website detail user trouble with both the 11-inch and 13-inch late 2010 MacBook Air models. In one thread, users report flickering and freezing issues, as well as vertical lines and odd colors. Another thread details trouble with the ultra-thin MacBook's new Instant-On feature.
Apple released a MacBook Air software update on the day of its release. The update resolved an issue where the system becomes unresponsive while playing a movie trailer in iMovie, as well as a problem where the system becomes unresponsive after waking from sleep when an external display is connected. However, several of the users reporting display issues on the Apple Support forums are still having trouble after installing the update.
One user posted a video to YouTube depicting the flickering screen issue.
Editors at Cult of Mac report having experienced both the video problem and a more serious kernel panic. According to the report, an 11-inch and a 13-inch MacBook Air model have both displayed a kernel panic when attempting to wake from sleep.
Serenity Caldwell of Macworld has also reported issues with the MacBook Air display, noting that the Air's display has turned a variety of colors: gray, tan, gray-black, and blue. Caldwell consulted an Apple Genius, who suspected "the Air's logic board might possibly be at fault."
Apple unveiled the latest MacBook Air models at its "Back to the Mac" event on Oct. 20. Sporting solid state flash storage and instant-on capabilities, the MacBook Air is "the future of the notebook," according to Apple Chief Executive Steve Jobs.
For an in-depth look at the new MacBook Air, see AppleInsider's review:
Review: Apple's new 11.6-inch and 13.3-inch MacBook Air (Late 2010)
On Topic: Current Hardware
- Deals: dozens of new MacBook Air and MacBook Pro Retina configs at lowest prices anywhere
- New Mac Pro's radical design draws admiration, criticism via Photoshop
- Teardown of Apple's new 11" MacBook Air finds smaller SSD module, tweaked battery
- Apple's latest AirPort Time Capsule expectedly similar to redesigned AirPort Extreme
- Teardown of Apple's new AirPort Extreme finds enough empty space for a hard drive