Topic: Apple Retail
08/28/2012, 02:08 pm
Details from Apple's training manual for Genius Bar employees have been published online, revealing how the company teaches its workers to read customer body language, and how words like "crash" and "hang" are not to be used.
08/28/2012, 08:08 am
Following an experience with Apple's technical support, nearly 60 percent of customers said they are more likely to purchase another Apple product.
08/24/2012, 08:08 am
As Apple waits on a jury to decide whether Samsung copied its iPhone and iPad, Samsung has opened a new store in Sydney, Australia, that bears a striking resemblance to Apple's own retail operations.
08/20/2012, 02:08 pm
Apple users are taking advantage of the company's Genius Bar support in droves, as more than 50,000 customers utilize the retail feature each day.
08/17/2012, 01:08 pm
Apple's financial chief Peter Oppenheimer, brimming with confidence over the company's near-term product plans, reportedly told a group of analysts on Thursday that China represents a seemingly limitless opportunity for future growth.
08/02/2012, 10:08 am
Microsoft continues to aggressively expand its retail presence, building new stores in close proximity to Apple's existing retail locations.
07/30/2012, 11:07 am
A New York state audit has concluded that the Metropolitan Transportation Authority gave Apple an unfair advantage when the iPhone maker bid for its retail location at Grand Central Terminal.
07/20/2012, 01:07 pm
Portland, Oregon's Design Commission has voted 5-1 to approve plans for large glass Apple retail store planned to replace the shuttered Saks Fifth Avenue location at Pioneer Square.
07/16/2012, 08:07 am
A soon-to-open Apple retail store in Barcelona is advertised with a unique company logo that is "custom made" to fit the city neighborhood where the store is located.
07/14/2012, 12:07 pm
It may have been just a reopening, but the throngs of people who visited Apple's SoHo store in New York on Saturday treated it like a brand new retail location.
07/12/2012, 02:07 pm
Apple on Thursday began sending out invitations to customers for the grand reopening of its SoHo store this Saturday, July 14, at 10 a.m.
07/05/2012, 11:07 am
In an effort to turn around its declining sales, Best Buy is testing new, smaller stores that borrow numerous elements from Apple's highly successful retail chain.
07/04/2012, 08:07 am
A new profile on Apple's retail presence in China argues that the company has far too few brick-and-mortar locations to meet rabid demand for products among the nation's 1.3 billion people.
07/02/2012, 11:07 am
Apple is experimenting with tweaked a Genius Bar service center at one retail store, featuring a larger table removed from the back wall that has replaced the kids' seats and tables.
06/24/2012, 07:06 pm
As part of its "iEconomy" stories profiling Apple, The New York Times has taken a closer look at the company's retail stores, stating that retail employees have "enjoyed little" of the company's great financial success.
06/17/2012, 11:06 am
Apple Retail teams around the U.S. are planning all-hands-on-deck meetings on or around June 24, AppleInsider has been informed.
06/11/2012, 03:06 pm
Apple's 2012 Back to School promotion kicked off with the launch of new Macs on Monday, offering qualified customers a $100 iTunes gift card with the purchase of a new Mac, and $50 with a new iPad.
05/30/2012, 04:05 pm
Some Apple retail employees will be working late nights ahead of the upcoming Worldwide Developers Conference, while a handful of stores recently had surprise visits from workers out of Apple's corporate headquarters, AppleInsider has learned.
05/30/2012, 09:05 am
After more than nine hours of downtime, the Apple online store returned Wednesday morning offering the Nest Learning Thermostat for $250.
05/17/2012, 01:05 am
Job listings for Apple Retail store leader positions in Shenzhen and Chengdu hint at the company's plan to expand its retail operations to new cities in China.