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Topic: Apple Retail

Apple & PowerON offer up to $345 for recycling an iPhone 4S

08/29/2012, 01:08 pm

Apple this week updated its device recycling program to begin accepting the iPhone 4S, offering customers up to $345 for the top-of-the-line 64-gigabyte model.

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Genius training manual details banned words for Apple employees

08/28/2012, 02:08 pm

Details from Apple's training manual for Genius Bar employees have been published online, revealing how the company teaches its workers to read customer body language, and how words like "crash" and "hang" are not to be used.

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Helpful tech support boosts Apple's 'halo' effect, drives hardware sales

08/28/2012, 08:08 am

Following an experience with Apple's technical support, nearly 60 percent of customers said they are more likely to purchase another Apple product.

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Samsung's new retail store in Australia has an Apple-like appearance

08/24/2012, 08:08 am

As Apple waits on a jury to decide whether Samsung copied its iPhone and iPad, Samsung has opened a new store in Sydney, Australia, that bears a striking resemblance to Apple's own retail operations.

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Apple retail stores see 50K Genius Bar visits each day

08/20/2012, 02:08 pm

Apple users are taking advantage of the company's Genius Bar support in droves, as more than 50,000 customers utilize the retail feature each day.

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Apple CFO says company sees 'no ceiling' to penetration of Chinese market

08/17/2012, 01:08 pm

Apple's financial chief Peter Oppenheimer, brimming with confidence over the company's near-term product plans, reportedly told a group of analysts on Thursday that China represents a seemingly limitless opportunity for future growth.

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Microsoft still taking Apple on head-to-head in continued retail expansion

08/02/2012, 10:08 am

Microsoft continues to aggressively expand its retail presence, building new stores in close proximity to Apple's existing retail locations.

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New York audit finds Apple had unfair advantage in Grand Central bid

07/30/2012, 11:07 am

A New York state audit has concluded that the Metropolitan Transportation Authority gave Apple an unfair advantage when the iPhone maker bid for its retail location at Grand Central Terminal.

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Portland Design Commission approves new Pioneer Place Apple Store plan

07/20/2012, 01:07 pm

Portland, Oregon's Design Commission has voted 5-1 to approve plans for large glass Apple retail store planned to replace the shuttered Saks Fifth Avenue location at Pioneer Square.

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Apple's new Barcelona store features unique logo

07/16/2012, 08:07 am

A soon-to-open Apple retail store in Barcelona is advertised with a unique company logo that is "custom made" to fit the city neighborhood where the store is located.

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First look at Apple's revamped SoHo retail store

07/14/2012, 12:07 pm

It may have been just a reopening, but the throngs of people who visited Apple's SoHo store in New York on Saturday treated it like a brand new retail location.

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SoHo Apple Store to reopen Saturday with bigger Genius Bar, more seating

07/12/2012, 02:07 pm

Apple on Thursday began sending out invitations to customers for the grand reopening of its SoHo store this Saturday, July 14, at 10 a.m.

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Best Buy mimicking Apple stores in retail makeover

07/05/2012, 11:07 am

In an effort to turn around its declining sales, Best Buy is testing new, smaller stores that borrow numerous elements from Apple's highly successful retail chain.

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Apple has more retail stores in Pennsylvania than China

07/04/2012, 08:07 am

A new profile on Apple's retail presence in China argues that the company has far too few brick-and-mortar locations to meet rabid demand for products among the nation's 1.3 billion people.

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Apple testing larger retail Genius Bars with emphasized iPad use

07/02/2012, 11:07 am

Apple is experimenting with tweaked a Genius Bar service center at one retail store, featuring a larger table removed from the back wall that has replaced the kids' seats and tables.

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NYT profiles Apple's retail stores, says employees are 'short on pay'

06/24/2012, 07:06 pm

As part of its "iEconomy" stories profiling Apple, The New York Times has taken a closer look at the company's retail stores, stating that retail employees have "enjoyed little" of the company's great financial success.

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Some Apple stores reportedly planning store-wide meetings next week

06/17/2012, 11:06 am

Apple Retail teams around the U.S. are planning all-hands-on-deck meetings on or around June 24, AppleInsider has been informed.

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Apple's Back to School promo offers $100 iTunes card with Mac, $50 with iPad

06/11/2012, 03:06 pm

Apple's 2012 Back to School promotion kicked off with the launch of new Macs on Monday, offering qualified customers a $100 iTunes gift card with the purchase of a new Mac, and $50 with a new iPad.

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Apple stores busy with secretive activity ahead of WWDC keynote

05/30/2012, 04:05 pm

Some Apple retail employees will be working late nights ahead of the upcoming Worldwide Developers Conference, while a handful of stores recently had surprise visits from workers out of Apple's corporate headquarters, AppleInsider has learned.

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Nest thermostat now available for $250 in Apple's online store

05/30/2012, 09:05 am

After more than nine hours of downtime, the Apple online store returned Wednesday morning offering the Nest Learning Thermostat for $250.

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