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Topic: AppleCare

Apple staff blackout dates hint at 'iPhone 8' launch post-Sept. 17

05/26/2017, 09:05 am

Apple's anticipated launch of new iPhones -- including the "iPhone 8" -- should take place sometime after Sept. 17, a memo sent to AppleCare workers suggests [updated].

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'Fair Repair Act' proposal in New York under fire by Apple lobbyists

05/18/2017, 04:05 pm

A bill currently on the table which would require electronics companies to sell replacement parts and service tools to the general public is being challenged by a lobbyist group being funded by Apple.

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Last call! Deals: $10 off 2017 iPad; 15" Touch Bar MacBook Pro $2,099 ($300 off); $250-$390 off MacBook Pros w/ AppleCare + no tax in 48 states

05/01/2017, 12:05 pm

Ends tonight! Apple deals are in full swing the first week of May with discounts of up to $390 off Late 2016 MacBook Pros with AppleCare, plus free shipping and no tax outside NY and NJ. Or pick up the 15" without AppleCare for $2,099 ($300 off). Those in the market for a 2017 iPad can also save $10 on the 128GB Wi-Fi model.

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Deals: 15" MacBook Pro w/ AppleCare for $1,993 ($355 off); high-end 13" MacBook Pro for $2,399 ($200 off); 256GB 12.9" iPad Pro for $949 ($50 off)

04/28/2017, 11:04 am

Heading into the weekend, AI readers can exclusively save $355 on Apple's 2015 15" MacBook Pro with AppleCare. Or pick up an upgraded 2016 13" MacBook Pro with function keys and 1TB of storage for $2,399 with no tax in 48 states. The spacious 256GB 12.9" iPad Pro is also $50 off.

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Last day! The Big AppleCare Sale: Save $50 to $130 on standalone AppleCare plans with no tax in 48 states

03/21/2017, 10:03 am

Extended by popular demand! Shoppers can save $50 to $130 on standalone AppleCare plans for MacBooks, MacBook Airs, MacBook Pros, Mac Pros and iMacs with free shipping at Apple authorized reseller Adorama. Plus, Adorama will not collect sales tax on orders shipped outside NY and NJ.

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Last call! The Big AppleCare Sale: Save $50 to $130 on standalone AppleCare plans with no tax in 48 states

03/15/2017, 05:03 pm

Now through March 17, AI readers can exclusively save $50 to $130 on standalone AppleCare plans for MacBooks, MacBook Airs, MacBook Pros, Mac Pros and iMacs with free shipping. Plus, Adorama will not collect sales tax on orders shipped outside NY and NJ.

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Apple retains top spot on Laptop's tech support rankings for third year straight

03/10/2017, 11:03 am

For a third consecutive year, tech publication Laptop has once again awarded the best score in its Tech Support Showdown to Apple, commending its support via phone calls, online chat, and social media accounts.

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Lowest prices of the year! 13" MacBook Pro w/ Touch Bar for $1,549 ($250 off); 15" MacBook Pro $2,074 ($325 off) + no tax in 48 states; lifetime Mac app bundle $44

03/09/2017, 08:03 pm

Shoppers can take advantage of the lowest prices of the year on Apple's 13" MacBook Pro with Touch Bar, at just $1,549 with no tax in 48 states. Or save $470 on Apple's 2016 15" MacBook Pro with AppleCare. A 27" iMac 5K is also $260 off with AppleCare, and Apple's Magic Trackpad 2 is $99 with our exclusive coupon. A lifetime Mac bundle with 10 apps is also $44 through Friday.

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Last Call! Deals: 15" MacBook Pro (2.7GHz, 16GB, 512GB, 455) w/ AppleCare for $2,799 ($350 off); 27" iMac 5K $1,299; Mavic Pro Fly More Combo in stock

02/26/2017, 12:02 am

Shoppers today can exclusively save $350 on Apple's upgraded Late 2016 15" Touch Bar MacBook Pro in Space Gray with Radeon 455 graphics and no tax outside NY and NJ. Apple refurbished 27" iMac 5Ks are also $1,299.99 ($700 off compared to new) through 8 a.m. Pacific.

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Third-party iPhone screen repairs no longer void warranty, Apple says

02/24/2017, 06:02 pm

In an apparent policy shift, Apple recently notified store technicians that third-party iPhone screen repairs no longer void the handset's standard warranty as long as the unauthorized fix does not damage the casing or other related components.

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Last Call! Got a new Mac? Save up to 25% on standalone AppleCare plans with no tax in 48 states

01/23/2017, 03:01 pm

Ends today! If you received a new Mac for the holidays or bought a 2016 12" MacBook on release day, now is the time to purchase an AppleCare extended protection plan before the one-year warranty expires. Adorama is slashing prices on standalone AppleCare purchases by as much as $90 -- and all plans comes with free shipping and no tax outside NY and NJ.

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Revenue from Apple Music, Apple Pay & other Apple services jumps 24 percent in Q4

10/25/2016, 05:10 pm

Despite posting year-over-year drops in Mac and iPhone revenue, and flat iPad numbers, there was one bright spot in Apple's September-quarter sales results: a 24 percent increase from services.

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AppleCare+ gains $29 iPhone screen swaps, makes $99 fee universal for other repairs

09/07/2016, 06:09 pm

In tandem with announcing the iPhone 7 on Wednesday, Apple also revised its AppleCare+ plans for iPhones, instituting a $29 screen replacement option but forcing all customers to pay $99 for any other form of accident repair.

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Leaked screenshots show glimpse of Apple troubleshooting app for iOS

11/20/2015, 01:11 pm

Apple is working on an iOS app intended to funnel people through the support process faster, as well as address a lot of questions without phone calls or looking it up on the company's website, it was revealed on Friday.

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Best Buy to offer AppleCare and AppleCare+ warranties ahead of 'iPhone 6s' launch

08/17/2015, 09:08 am

Electronics retailer Best Buy has inked a deal with Apple to begin selling authorized warranty extensions for its products, and employees have been told that the new addition will be announced to the public on Sept. 10.

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Apple faces new class-action suit over refurbished AppleCare+ hardware replacements

07/20/2015, 01:07 pm

A newly-filed class action lawsuit accuses Apple of breaching contract by failing to provide new -- or "equivalent to new" -- devices when offering up replacement hardware under AppleCare+ warranties.

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AppleCare for Mac now covers batteries retaining less than 80% charge

06/29/2015, 10:06 pm

In a minor change to its AppleCare Protection Plan for Mac policy on Monday, Apple is now replacing non-removable MacBook batteries that retain less than 80 percent of their original charge.

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AppleCare+ battery coverage more generous for iPhones, iPads, Apple Watch

06/26/2015, 01:06 pm

Apple on Friday made a slight adjustment to the terms of its AppleCare+ warranty for iPhones, iPads, iPods, and the Apple Watch, allowing people to get a free repair or replacement if their battery holds less than 80 percent of its original charge.

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Apple tops Consumer Reports satisfaction survey for computer technical support

05/29/2015, 10:05 am

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue.

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AppleCare+ protection for Apple Watch could reach $999 - report

04/03/2015, 12:04 pm

Apple has yet to reveal how much it will charge to add AppleCare+ protection to its new wearable, but new screenshots that purport to show internal pricing suggest that plans will start at $59 for Apple Watch Sport and hit as much as $999 for Apple Watch Edition.

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