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Topic: AppleCare

Apple spends $4.2m on office space to expand Elk Grove presence

10/11/2018, 12:10 pm

Apple is expanding its facilities in Elk grove, California, adding more office space to complement its existing operations at the campus, with the additional space likely to help expand its AppleCare operations already well-established in the area.

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What has changed with AppleCare+ for iPhone XS or Apple Watch and why you should consider coverage

09/18/2018, 01:09 pm

AppleCare+, Apple's warranty add-on service to help manage the cost of accidental damage, received some changes as part of the introduction of the iPhone XS and the Apple Watch Series 4. AppleInsider explains what has been altered, and why you should consider paying for the extra cover.

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Apple updates iOS GarageBand, Apple Support & Apple TV Remote apps with new options

09/17/2018, 02:09 pm

In conjunction with the release of iOS 12 and tvOS 12, Apple has updated three of its optional iOS apps, namely GarageBand, Apple Support, and Apple TV Remote.

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AppleCare+ adds theft and loss protection for iPhone, starts at $14.99 per month

09/12/2018, 03:09 pm

Overshadowed by Wednesday's hardware announcements, Apple is introducing a new tier to its AppleCare+ extended warranty service for iPhone that lets owners pay to protect against theft and loss.

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Apple again shatters record for services revenue with $9.5 billion in fiscal Q3

07/31/2018, 05:07 pm

Apple's services financial category jumped 31 percent year-over-year in the third fiscal quarter of 2018, its best performance ever.

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Apple Support app comes to over 20 new regions, picks up more languages

06/12/2018, 03:06 pm

On Tuesday the Apple Support app for iPhones and iPads became accessible in over 20 more regions, picking up nine new languages along the way.

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Apple's North Carolina 'Triangle' campus a 'done deal' if legislation passes

05/17/2018, 08:05 am

Apple's plan to set up a new campus in North Carolina's "Research Triangle" could be announced as early as June, with Republican legislators reportedly close to passing a financial incentives package granting benefits to the iPhone producer.

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Apple eyeing North Carolina's Research Triangle for new campus [u]

05/16/2018, 11:05 am

Apple reportedly has the Raleigh/Durham/Chapel Hill "Triangle" area at the top of its list for a new campus, with the state government working on an incentive package for the company.

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How to check if your Mac or iOS device is still covered under warranty or is protected by AppleCare

04/26/2018, 03:04 pm

If you have a problem with your Mac, iPhone or iPad that needs examination by the Genius Bar or another tech support member, it's usually handy to check if the hardware is still covered by warranties or one of the AppleCare programs, or if you can expect a heftier repair bill. AppleInsider details how to find out if you are still covered before you contact Apple's support teams.

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Killer Deals: $1,000 to $1,300 off plus free AppleCare on Apple's 15" MacBook Pro with no tax in most states

03/23/2018, 03:03 am

In addition to the lowest prices we've ever seen on Apple's Late 2016 15" MacBook Pro, Apple authorized reseller B&H is sweetening the deal even more by throwing in a free AppleCare extended protection plan valued at $379 -- with no tax in most states. Grab the bundles while supplies last.

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Apple's new US campus most likely to spring up in northeast, report argues

03/07/2018, 10:03 am

With the company having ruled out California and Texas, Apple's next big U.S. campus is most likely to pop up in a northeastern state, a report argued on Wednesday.

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Apple to pump $350B into US economy over next 5 years, pay record $38B in repatriation taxes [u]

01/17/2018, 01:01 pm

Looking to boost its domestic image, Apple on Wednesday announced that it expects to contribute $350 billion to the U.S. economy during the next five years, picking up some 20,000 jobs in the process. (Updated with internal letter from Tim Cook.)

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AppleCare+ price for iMac Pro remains unchanged at $169 despite new machine's cost

12/14/2017, 01:12 pm

Apple is making the decision for customers acquiring the iMac Pro to pick up AppleCare+ with their purchase easier, by keeping the price of the extended warranty service the same as for the iMac despite the increase in hardware cost.

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Apple hikes repair, replacement & AppleCare+ prices for iPhones

09/13/2017, 05:09 pm

Alongside announcing the iPhone 8 and X, Apple has also raised the cost of some AppleCare+ warranties, as well as out-of-pocket repair and replacement costs for every recent iPhone model.

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Leaked doc shows what is & isn't covered in Apple's iPhone warranty repairs

09/01/2017, 05:09 pm

A copy of a "Visual/Mechanical Inspection Guide" has reportedly leaked online, giving a behind-the-scenes glimpse at what Apple will and won't cover under an iPhone's warranty.

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Prime Day 2017 Roundup: The best deals on tech hardware & accessories, including Apple devices

07/10/2017, 01:07 am

Last year's Amazon Prime Day marked the largest day of sales for the e-commerce giant. This year additional retailers, such as Adorama and B&H, are offering their own aggressive discounts, often beating Amazon's prices on Apple hardware with no sales tax outside NY and NJ. We're rounding up a list of the hottest Prime Day bargains with updates throughout the day.

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Apple staff blackout dates hint at 'iPhone 8' launch post-Sept. 17

05/26/2017, 09:05 am

Apple's anticipated launch of new iPhones -- including the "iPhone 8" -- should take place sometime after Sept. 17, a memo sent to AppleCare workers suggests [updated].

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'Fair Repair Act' proposal in New York under fire by Apple lobbyists

05/18/2017, 04:05 pm

A bill currently on the table which would require electronics companies to sell replacement parts and service tools to the general public is being challenged by a lobbyist group being funded by Apple.

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Last call! Deals: $10 off 2017 iPad; 15" Touch Bar MacBook Pro $2,099 ($300 off); $250-$390 off MacBook Pros w/ AppleCare + no tax in 48 states

05/01/2017, 12:05 pm

Ends tonight! Apple deals are in full swing the first week of May with discounts of up to $390 off Late 2016 MacBook Pros with AppleCare, plus free shipping and no tax outside NY and NJ. Or pick up the 15" without AppleCare for $2,099 ($300 off). Those in the market for a 2017 iPad can also save $10 on the 128GB Wi-Fi model.

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Deals: 15" MacBook Pro w/ AppleCare for $1,993 ($355 off); high-end 13" MacBook Pro for $2,399 ($200 off); 256GB 12.9" iPad Pro for $949 ($50 off)

04/28/2017, 11:04 am

Heading into the weekend, AI readers can exclusively save $355 on Apple's 2015 15" MacBook Pro with AppleCare. Or pick up an upgraded 2016 13" MacBook Pro with function keys and 1TB of storage for $2,399 with no tax in 48 states. The spacious 256GB 12.9" iPad Pro is also $50 off.

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