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Topic: slowdown controversy

iPhone battery prices to go up in 2019, but stay below pre-2018 levels

09/12/2018, 05:09 pm

As expected, Apple will hike the prices of out-of-warranty iPhone battery replacements starting in January, but will keep them below what it charged before offering $29 swaps in the aftermath of last year's slowdown controversy.

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Study: iPhone 6 has highest failure rate among iPhones -- but Samsung's rate is higher

07/12/2018, 03:07 pm

A new study by a security firm finds that the iPhone 6 and iPhone 6S are much more likely to fail than any other iPhone model -- however, Samsung has a failure rate higher than that of any other manufacturer tracked by the firm.

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Apple offering $50 credit for iPhone batteries replaced before discounted repair program

05/23/2018, 12:05 pm

Apple is offering a $50 credit to customers who paid for an out-of-warranty battery replacement for iPhone 6 or later devices.

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New Samsung ad takes shot at Apple over iPhone X notch, battery throttling controversy

05/17/2018, 10:05 am

Going on the offensive, Samsung has released a new commercial targeting Apple's recent admission that it throttles iPhones with chemically depleted batteries.

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Here we go again: Apple's iPhone battery service terms igniting complaints from users

05/02/2018, 11:05 am

A report from the BBC complains that Apple isn't replacing the battery on some iPhones with damage, re-launching ridiculous complaints that the company won't fix everything put in front of them.

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Apple bringing in more labor to cope with surge of iPhone battery replacements

04/12/2018, 02:04 pm

In the wake of Apple dropping the price of out-of-warranty iPhone battery replacements to $29, demand has become so high that the company is stretching its retail resources to cope -- possibly even hiring outside contractors.

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iPhone depleted battery throttling controversy investigations expand to Israel

04/10/2018, 10:04 am

Israel's Consumer Protection and Fair Trade Authority has launched an investigation into Apple's throttling of iPhones with chemically depleted or otherwise damaged batteries, suggesting the company could be at fault for not properly informing customers.

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Judicial panel orders consolidation of 61 iPhone throttling lawsuits, case to be heard in California court

04/04/2018, 05:04 pm

The Judicial Panel on Multidistrict Litigation on Wednesday ordered the consolidation of 61 lawsuits that take issue with Apple's decision to throttle the CPUs of iPhones with degraded batteries, a tactic the company claims extends the operational lifespan of its products.

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Alleged final iOS 11.3 release notes omit AirPlay 2, label battery features as beta

03/29/2018, 11:03 am

Leaked release notes for Apple's critical iOS 11.3 update indicate that when it arrives for devices beyond the sixth-generation iPad, it won't support AirPlay 2 -- and that even the company's promised battery health features are technically unfinished.

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Apple issues iOS 11.3 only for new 2018 sixth generation iPad

03/28/2018, 02:03 pm

Apple on Wednesday released its anticipated iOS 11.3 update, but only for the 2018 "budget" sixth generation iPad, which was announced on Tuesday and will only ship to most people in the beginning of April.

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Dozens of iPhone battery throttling lawsuits could get merged in Thursday conference

03/28/2018, 10:03 am

A colossal 59 separate lawsuits against Apple for throttling iPhones with weak batteries could be merged into one class-action case at a March 29 meeting in Atlanta.

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Video demonstrates iPhone 6s performance before and after battery replacement

03/06/2018, 12:03 am

A video posted to YouTube over the weekend compares the operating performance of an iPhone 6s before and after its battery is replaced, demonstrating in real time the nominal gains users can expect to see when a device is no longer software throttled.

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Apple explains iPhone battery throttling to Canadian parliament, says not planned obsolescence

03/01/2018, 07:03 pm

Apple appeared in front of the House of Commons of Canada on Thursday to explain its handling of iPhone battery issues through a software update that in some cases throttles CPU performance, maintaining the feature is designed to benefit customers, not push them to upgrade to new hardware.

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Apple's wait times for iPhone battery replacements actually increasing, says analyst

02/27/2018, 01:02 pm

Even though Apple's iPhone battery replacement discounts are no longer in the news, and the company has theoretically had time to ramp up supply, wait times for replacements have actually worsened in the past few weeks, according to Barclays research.

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Apple support page discusses iPhone performance management, throttling options in iOS 11.3

02/06/2018, 03:02 pm

Apple has published a new page about lithium ion batteries in an iPhone, discussing how they work in simple terms, why throttling is necessary, and how iPhone performance management works in iOS 11.3.

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Apple considering whether to offer rebates for full-price iPhone battery purchases

02/06/2018, 01:02 pm

Apple may offer rebates to people who bought a full-cost replacement iPhone battery to get around throttled performance, according to a newly-published response from the company.

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Apple launches iPhone battery replacement reservation program through support app in Canada

01/31/2018, 01:01 pm

Apple appears to be launching a trial of a iPhone replacement reservation program in Canada, with the app taking names for particular models, and promising to alert users when the battery is available locally.

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Apple responding to US government inquiries over iPhone throttling

01/31/2018, 01:01 am

Apple late Tuesday confirmed it received, and is currently responding to, questions from U.S. government agencies concerning the handling of iPhone battery issues through a software update that throttled the performance of some handsets.

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US DOJ, SEC investigating how Apple handled throttling of aging iPhone batteries

01/30/2018, 01:01 pm

The U.S. Department of Justice and the Securities and Exchange Commission are reportedly starting to look into if Apple violated securities laws, regarding how it informed consumers about the iOS update that implemented the throttling of chemically depleted batteries in iOS 10.2.1.

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Apple, Samsung under investigation by Italian government over planned obsolescence allegations

01/18/2018, 01:01 pm

Italy's antitrust organization has launched a probe investigating allegations that Apple and Samsung use software updates not as a tool to secure or expand upon smartphone capabilities, but to speed up the aging process and force users to buy new phones.

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