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Topic: slowdown controversy

Apple bringing in more labor to cope with surge of iPhone battery replacements

04/12/2018, 02:04 pm

In the wake of Apple dropping the price of out-of-warranty iPhone battery replacements to $29, demand has become so high that the company is stretching its retail resources to cope -- possibly even hiring outside contractors.

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iPhone depleted battery throttling controversy investigations expand to Israel

04/10/2018, 10:04 am

Israel's Consumer Protection and Fair Trade Authority has launched an investigation into Apple's throttling of iPhones with chemically depleted or otherwise damaged batteries, suggesting the company could be at fault for not properly informing customers.

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Judicial panel orders consolidation of 61 iPhone throttling lawsuits, case to be heard in California court

04/04/2018, 05:04 pm

The Judicial Panel on Multidistrict Litigation on Wednesday ordered the consolidation of 61 lawsuits that take issue with Apple's decision to throttle the CPUs of iPhones with degraded batteries, a tactic the company claims extends the operational lifespan of its products.

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Alleged final iOS 11.3 release notes omit AirPlay 2, label battery features as beta

03/29/2018, 11:03 am

Leaked release notes for Apple's critical iOS 11.3 update indicate that when it arrives for devices beyond the sixth-generation iPad, it won't support AirPlay 2 -- and that even the company's promised battery health features are technically unfinished.

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Apple issues iOS 11.3 only for new 2018 sixth generation iPad

03/28/2018, 02:03 pm

Apple on Wednesday released its anticipated iOS 11.3 update, but only for the 2018 "budget" sixth generation iPad, which was announced on Tuesday and will only ship to most people in the beginning of April.

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Dozens of iPhone battery throttling lawsuits could get merged in Thursday conference

03/28/2018, 10:03 am

A colossal 59 separate lawsuits against Apple for throttling iPhones with weak batteries could be merged into one class-action case at a March 29 meeting in Atlanta.

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Video demonstrates iPhone 6s performance before and after battery replacement

03/06/2018, 12:03 am

A video posted to YouTube over the weekend compares the operating performance of an iPhone 6s before and after its battery is replaced, demonstrating in real time the nominal gains users can expect to see when a device is no longer software throttled.

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Apple explains iPhone battery throttling to Canadian parliament, says not planned obsolescence

03/01/2018, 07:03 pm

Apple appeared in front of the House of Commons of Canada on Thursday to explain its handling of iPhone battery issues through a software update that in some cases throttles CPU performance, maintaining the feature is designed to benefit customers, not push them to upgrade to new hardware.

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Apple's wait times for iPhone battery replacements actually increasing, says analyst

02/27/2018, 01:02 pm

Even though Apple's iPhone battery replacement discounts are no longer in the news, and the company has theoretically had time to ramp up supply, wait times for replacements have actually worsened in the past few weeks, according to Barclays research.

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Apple support page discusses iPhone performance management, throttling options in iOS 11.3

02/06/2018, 03:02 pm

Apple has published a new page about lithium ion batteries in an iPhone, discussing how they work in simple terms, why throttling is necessary, and how iPhone performance management works in iOS 11.3.

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Apple considering whether to offer rebates for full-price iPhone battery purchases

02/06/2018, 01:02 pm

Apple may offer rebates to people who bought a full-cost replacement iPhone battery to get around throttled performance, according to a newly-published response from the company.

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Apple launches iPhone battery replacement reservation program through support app in Canada

01/31/2018, 01:01 pm

Apple appears to be launching a trial of a iPhone replacement reservation program in Canada, with the app taking names for particular models, and promising to alert users when the battery is available locally.

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Apple responding to US government inquiries over iPhone throttling

01/31/2018, 01:01 am

Apple late Tuesday confirmed it received, and is currently responding to, questions from U.S. government agencies concerning the handling of iPhone battery issues through a software update that throttled the performance of some handsets.

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US DOJ, SEC investigating how Apple handled throttling of aging iPhone batteries

01/30/2018, 01:01 pm

The U.S. Department of Justice and the Securities and Exchange Commission are reportedly starting to look into if Apple violated securities laws, regarding how it informed consumers about the iOS update that implemented the throttling of chemically depleted batteries in iOS 10.2.1.

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Apple, Samsung under investigation by Italian government over planned obsolescence allegations

01/18/2018, 01:01 pm

Italy's antitrust organization has launched a probe investigating allegations that Apple and Samsung use software updates not as a tool to secure or expand upon smartphone capabilities, but to speed up the aging process and force users to buy new phones.

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iPhone slowdown class action lawyers make 'inherently dangerous' demand for Apple to keep swapped batteries

01/17/2018, 10:01 am

Lawyers working on one of a number of class-action lawsuit proposals over the iPhone battery slowdown issue want Apple to retain the old batteries it swaps out in its battery replacement program, along with a request to hand over any diagnostic data Apple produces relating to the batteries.

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Apple running low on iPhone 6 Plus batteries, postponing some swaps until March

01/11/2018, 12:01 pm

People wanting to swap out the battery on an iPhone 6 Plus may in some cases have to wait until March or later, owing to a shortage of replacement units.

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French government investigates planned obsolescence allegations amidst iPhone slowdown controversy

01/08/2018, 04:01 pm

The French government is reportedly investigating a recent private complaint against Apple, which charges that the company's decision to slow down iPhones with weak batteries is a form of planned obsolescence meant to sell new hardware.

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AppleInsider podcast discusses Intel's bad week, Apple's iPhone battery situation, Chicago snow, Spotify, more

01/05/2018, 08:01 am

This week on the AppleInsider podcast, Mike and a special guest discuss the three-pronged attack against modern CPUs, continues the iPhone battery debacle debate, delves into the $16 billion Spotify copyright lawsuit, and talks about the iMac Pro.

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Watch: Why Apple slows down older iPhones and what you can do about it

01/04/2018, 08:01 pm

Apple recently revealed that it throttles the performance of older iPhones with degraded batteries in order to prevent potential operational troubles like random shutdowns. Find out more about modern battery technology and how you can avoid unwanted performance hits in this video.

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