10/20/2016, 11:10 am
In terms of customer satisfaction Apple is the most popular smartphone brand among U.S. carrier subscribers, according to two new J.D. Power studies, though that position isn't absolute.
09/15/2016, 01:09 pm
A carrier settings update, associated with iOS 10, is causing some T-Mobile customers to lose their cellular connection in places where they should otherwise have a signal, according to complaints on Apple's support forums. [Updated with official T-Mobile response and promised Apple fix]
09/12/2016, 10:09 pm
This week's launch of the iPhone 7 is shaping up to be a blockbuster success for U.S. carrier T-Mobile, as the company's CEO revealed that sales have essentially quadrupled that of the iPhone 6 two years ago.
09/09/2016, 05:09 pm
The iPhone 7 models Apple is selling for AT&T and T-Mobile customers don't support Sprint and Verizon, likely because some of them use an Intel modem that doesn't work with CDMA networks, a report noted on Friday.
09/08/2016, 05:09 pm
Looking to lure subscribers, Sprint and T-Mobile each announced special iPhone 7 promotions on Thursday, in both cases including a free 32-gigabyte model after a sufficient trade-in.
08/29/2016, 01:08 pm
Responding to early criticism of its One unlimited plan, T-Mobile on Monday announced some significant changes, including the creation of a "One Plus" tier costing an additional $25 per month.
08/26/2016, 09:08 am
Starting next month, U.K. carrier EE and Germany's Deutsche Telekom are both expected to launch promotions in which customers will get six free months of Apple Music, a report said on Friday.
08/18/2016, 09:08 am
T-Mobile has unveiled a new data plan called T-Mobile One, featuring no data caps, but subscribers will experience streaming video restricted to DVD-quality and 2G tethered data without additional fees.
07/26/2016, 09:07 am
T-Mobile U.S. on Tuesday added 16 more video streaming services to its unlimited data Binge On program, highlighted by Apple Music, ABC, Disney, DISH Anywhere, and Nat Geo TV.
07/15/2016, 01:07 pm
T-Mobile's prepaid MetroPCS brand on Friday began nationwide sales of Apple's current iPhone range, plus the iPhone 5s, following a soft launch in Florida.
06/23/2016, 12:06 pm
T-Mobile on Thursday launched a pair of initiatives aimed at American travelers. In the first, the carrier is giving an hour of Gogo in-flight internet service to all domestic U.S. fliers, including what the company calls "those long-abused AT&T and Verizon customers."
06/06/2016, 08:06 pm
T-Mobile at its latest "Un-carrier" event on Monday announced a fresh set of incentives designed to woo subscribers, including a stock program for customers, weekly giveaways and free Gogo Wi-Fi service on domestic flights.
03/28/2016, 12:03 pm
T-Mobile on Monday announced a new marketing tactic, the "Wireless Customer Bill of Rights," which it plans to wield against its main rivals in the U.S. carrier market.
03/23/2016, 12:03 pm
With Monday's release of iOS 9.3, all four major U.S. cellular carriers -- including the latest addition, Verizon -- now support Wi-Fi Calling on Apple devices. Here's how to activate the feature on supporting networks.
03/17/2016, 01:03 pm
T-Mobile on Thursday added several more video services to its "Binge On" program, most notably YouTube, one of the focal points of controversy about the promotion.
01/28/2016, 01:01 pm
T-Mobile on Thursday announced the addition of four new partners to its Binge On program for subscribers, including Amazon Video, Fox News, Univision Now, and the WWE Network.
01/08/2016, 10:01 pm
T-Mobile on Friday said its new Binge On service does indeed slow down cellular data connections to streaming video sites as some customers have complained, but maintains the feature is an "optimization" to benefit consumers, not data throttling.
01/07/2016, 01:01 pm
T-Mobile added 14 new partners in its controversial Binge On program on Thursday, while CEO John Legere simultaneously rebutted critics accusing the company of improper data throttling and/or violating the Federal Communications Commission's net neutrality rules.
01/05/2016, 10:01 am
For Binge On users, T-Mobile is indeed throttling all video -- despite the carrier's statements to the contrary, according to a report by the Electronic Frontier Foundation.
12/30/2015, 04:12 pm
Looking to deflect allegations, T-Mobile denied that it's throttling YouTube for users of its Binge On perk, instead saying that it's presenting "mobile optimized" content.