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Topic: slowdown controversy

Video demonstrates iPhone 6s performance before and after battery replacement

03/06/2018, 12:03 am

A video posted to YouTube over the weekend compares the operating performance of an iPhone 6s before and after its battery is replaced, demonstrating in real time the nominal gains users can expect to see when a device is no longer software throttled.


Apple explains iPhone battery throttling to Canadian parliament, says not planned obsolescence

03/01/2018, 07:03 pm

Apple appeared in front of the House of Commons of Canada on Thursday to explain its handling of iPhone battery issues through a software update that in some cases throttles CPU performance, maintaining the feature is designed to benefit customers, not push them to upgrade to new hardware.


Apple's wait times for iPhone battery replacements actually increasing, says analyst

02/27/2018, 01:02 pm

Even though Apple's iPhone battery replacement discounts are no longer in the news, and the company has theoretically had time to ramp up supply, wait times for replacements have actually worsened in the past few weeks, according to Barclays research.


Apple support page discusses iPhone performance management, throttling options in iOS 11.3

02/06/2018, 03:02 pm

Apple has published a new page about lithium ion batteries in an iPhone, discussing how they work in simple terms, why throttling is necessary, and how iPhone performance management works in iOS 11.3.


Apple considering whether to offer rebates for full-price iPhone battery purchases

02/06/2018, 01:02 pm

Apple may offer rebates to people who bought a full-cost replacement iPhone battery to get around throttled performance, according to a newly-published response from the company.


Apple launches iPhone battery replacement reservation program through support app in Canada

01/31/2018, 01:01 pm

Apple appears to be launching a trial of a iPhone replacement reservation program in Canada, with the app taking names for particular models, and promising to alert users when the battery is available locally.


Apple responding to US government inquiries over iPhone throttling

01/31/2018, 01:01 am

Apple late Tuesday confirmed it received, and is currently responding to, questions from U.S. government agencies concerning the handling of iPhone battery issues through a software update that throttled the performance of some handsets.


US DOJ, SEC investigating how Apple handled throttling of aging iPhone batteries

01/30/2018, 01:01 pm

The U.S. Department of Justice and the Securities and Exchange Commission are reportedly starting to look into if Apple violated securities laws, regarding how it informed consumers about the iOS update that implemented the throttling of chemically depleted batteries in iOS 10.2.1.


Apple, Samsung under investigation by Italian government over planned obsolescence allegations

01/18/2018, 01:01 pm

Italy's antitrust organization has launched a probe investigating allegations that Apple and Samsung use software updates not as a tool to secure or expand upon smartphone capabilities, but to speed up the aging process and force users to buy new phones.


iPhone slowdown class action lawyers make 'inherently dangerous' demand for Apple to keep swapped batteries

01/17/2018, 10:01 am

Lawyers working on one of a number of class-action lawsuit proposals over the iPhone battery slowdown issue want Apple to retain the old batteries it swaps out in its battery replacement program, along with a request to hand over any diagnostic data Apple produces relating to the batteries.


Apple running low on iPhone 6 Plus batteries, postponing some swaps until March

01/11/2018, 12:01 pm

People wanting to swap out the battery on an iPhone 6 Plus may in some cases have to wait until March or later, owing to a shortage of replacement units.


French government investigates planned obsolescence allegations amidst iPhone slowdown controversy

01/08/2018, 04:01 pm

The French government is reportedly investigating a recent private complaint against Apple, which charges that the company's decision to slow down iPhones with weak batteries is a form of planned obsolescence meant to sell new hardware.


AppleInsider podcast discusses Intel's bad week, Apple's iPhone battery situation, Chicago snow, Spotify, more

01/05/2018, 08:01 am

This week on the AppleInsider podcast, Mike and a special guest discuss the three-pronged attack against modern CPUs, continues the iPhone battery debacle debate, delves into the $16 billion Spotify copyright lawsuit, and talks about the iMac Pro.


Watch: Why Apple slows down older iPhones and what you can do about it

01/04/2018, 08:01 pm

Apple recently revealed that it throttles the performance of older iPhones with degraded batteries in order to prevent potential operational troubles like random shutdowns. Find out more about modern battery technology and how you can avoid unwanted performance hits in this video.


Brazilian state says Apple refused to sign notification on iPhone battery issues

01/03/2018, 04:01 pm

Apple employees have declined to sign a notification requiring them to tell Brazilian iPhone owners how they can get discounted battery replacements, according to a state agency.


How iPhone batteries work, and how Apple manages performance over time

01/02/2018, 02:01 pm

Lithium-ion batteries such as those found in nearly every smartphone and tablet are not little, indestructable homogenous power reactors. AppleInsider delves briefly into the construction and chemistry of them, and discusses how an old battery works against not only device manufacturers, but the users themselves.


Apple not requiring failed iPhone battery diagnostic test before $29 replacement

01/02/2018, 09:01 am

Apple stores are reportedly offering their discounted battery replacements to any iPhone owner willing to pay the fee regardless of whether or not an old battery passes testing, and some users are reporting partial refunds on earlier battery exchanges -- but this is not a universal policy.


$29 battery exchanges for iPhone 6 and newer now available at most Apple retail locations

12/30/2017, 02:12 pm

Many Apple retail locations in the U.S. started the $29 battery replacement for the iPhone 6 or newer, well in advance of a previously announced January timeframe -- but appointments are filling up, and turnaround times are growing.


iFixit matches Apple's $29 battery swap cost, covers pre-iPhone 6 devices

12/29/2017, 09:12 am

Looking to equal or beat Apple in the aftermath of its iPhone battery apology, iFixit has dropped the price of its do-it-yourself battery swap kits to $29 or less. More significantly this includes kits for the iPhone 4S, 5, 5s, and 5c, which are excluded from Apple's discounted battery replacements.


Apple apologizes for iPhone slowdown controversy, will reduce out-of-warranty battery replacement to $29

12/28/2017, 04:12 pm

Apple on Thursday addressed mounting criticism over the revelation that it slows down iPhones with aging batteries to prevent performance issues. In addition to apologizing, the company has also lowered the price of out-of-warranty battery replacements to $29, and will issue a software update in early 2018 to let users find out more information about the health of their device's battery.