Investment firm Piper Jaffray recently surveyed 258 cell phone users in Minneapolis, Minn., on the iPhone 4 "antennagate" controversy. A total of 177 respondents, or 69 percent, indicated they were aware of issues with the iPhone 4 antenna.
Of those, 20 percent said that the antenna controversy affected their decision on what smartphone to buy.
"In other words, our survey suggests that Apple is losing up to 20% of potential domestic iPhone sales due to the antenna issues," analyst Gene Munster wrote. He noted that could correlate to 880,000 fewer unit sales in the September quarter in a worst-case scenario.
Apple calmed much of the controversy over the iPhone 4's reception, which can be negatively impacted by touching the lower left corner of the device, when it announced in July that it will give away free cases to all who buy the handset through Sept. 30. As that deadline approaches, Munster said he believes Apple will either extend the case program, or reveal further details on its own testing of iPhone 4 reception.
Munster added that though the survey did not include a question specifically asking about the iPhone coming to Verizon's network, most respondents broached the subject anyhow.
"We found that for every one respondent that acknowledged the antenna issue, about three complained about the iPhone not being on Verizon," he wrote. "In other words, the lack of an iPhone on Verizon is holding back sales by about three times more than the antenna issue."
In recent months, numerous rumors have suggested that Apple will bring the iPhone 4 to Verizon in January. Reports have alleged that the company will manufacture a CDMA iPhone that is compatible with the largest wireless network in the U.S.
In Piper Jaffray's survey, most respondents — 30 percent — are currently BlackBerry users, while 28 percent own an iPhone. A total of 40 percent said they have considered buying an iPhone 4, compared with just 29 percent who have eyed an Android device.
82 Comments
There's the problem - 30% own a CrackBerry. How can we trust their decision making abilities?
And yet the device still sells.
Has anyone else taken notice to how hard ATT is pushing the new Blackberry (Torch I think). It seems to me that ATT is seeing the end of the exclusive hold on the iphone and is realizing they need to diversify to withstand the inevitable leap of their current customers over to Verizon as soon as the iphone makes the move.
There's the problem - 30% own a CrackBerry. How can we trust their decision making abilities?
Or it could be it was cheap at the time and I'm just buying time until some carrier is willing to help Apple to bring iPhone to my part of Kansas. Currently, Verizon is the only carrier that provides a good signal in the places where I live and work.
Has anyone else taken notice to how hard ATT is pushing the new Blackberry (Torch I think).
They are pushing it no more than any other of their phones in my book. One thing you have to remember is that AT&T never advertised the iPhone - Apple always did. AT&T is kinda in a bind since they really don't have many high end phones to advertise from Google (most of them are exclusive to Verizon) so their biggest sellers that they can advertise is Blackberry - a phone that they are pretty used to advertising.
I don't think they are pushing very hard - I have maybe seen their ad twice on TV (unscientific I know) ever since it was announced.