AppleInsider Staff
Details and photos of the new design come from Gary Allen of ifoAppleStore.com. He revealed that the new Genius Bar tables have been rotated 90 degrees so that they are perpendicular to the rear wall of the store, rather than up against the back wall as the Genius Bars have traditionally been positioned.
The new Genius Bars will also reportedly emphasize the use of iPads to manage customer service records, giving Apple's touchscreen tablet an even greater presence in the company's retail chain.
The placement of the new Genius Bar at one test store takes up more room, and thus replaces the kids' tables that are usually found in the back of Apple's stores. The new Genius Bar is about 15 inches from the rear wall and features at least one currency drawer, with no visible outlets on top of the table.
The new table found at one test store packs in 12 total stools, up from 7 stools that were previously found at the 30-foot-wide store.
"Apple is in the midst of enlarging or moving several early stores to increase their size to improve the ability to accommodate more visitors," Allen wrote. "However, not every shopping mall or other venue has space available for a larger Apple store. This new 90-degree Genius Bar turn solution would be particularly effective at narrow stores where there is limited room for seated customers."
While the new Genius Bar layout is being tested at one specific Apple Retail store, Allen said it's unknown if the design change will eventually make its way to Apple's other retail locations.
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25 Comments
I see the possible benefit, but if I were an employee I would prefer the clear separation from customers with the old design. People too often have a poor sense of personal space, questionable hygiene and carry diseases. ;-)
[quote name="JollyPaul" url="/t/151037/apple-testing-larger-retail-genius-bars-with-emphasized-ipad-use#post_2138467"]People too often have a poor sense of personal space, questionable hygiene and carry diseases. ;-) [/quote] So you agree that getting rid of the kids section is a good thing. [size=4]????[/size]
Getting rid of the kid's section is a good idea. It's more important to help Apple users with any technical issues, than to be a nursery school or babysitting service for annoying and whiny kids.
Hey those emoji are pretty cool! ???? ????
Getting rid of the kid's section is a good idea. It's more important to help Apple users with any technical issues, than to be a nursery school or babysitting service for annoying and whiny kids.
Your opinion will change once you have kids.
I think the kids table was one of the more brilliant things Apple did. A safe, comfy place to park the kids while you attended to business/buying.
Parking them in front of an iPad is probably actually better (most little 'uns seemed to be clicking madly on a Mac game that was confusing them.), but you can't park a 4-year-old safely on a 4-foot stool unattended.
Trading this to allow Geniuses sit next to you instead of across from you is questionable. Won't be catastrophic, but I don't think its particularly productive in the bigger picture of making people welcome.