Nearly a year after it opened its Downtown Brooklyn retail store, Apple has temporarily expanded its New York footprint by taking over the Howard Gilman Opera House across the street in preparation for the theatrical introduction of new products for the holiday — beyond its freshly released 2018 iPhones and Apple Watch Series 4.
A report from the CBC has attacked Apple's policies and practices regarding repairs, taking the company to task for expensive in-store repairs, coercing customers to buy new products in some cases — but the publication shows a stunning lack of understanding of the scale of Apple's repair efforts, and leans too heavily on edge cases presented by a pair of respected "right to repair" proponents rather than actual observation.
Prominent YouTube repair personality and repair shop owner Louis Rossmann has objected to the seizure of original batteries worth $1,000 by U.S. Customs and Border Protection under the suspicion they are counterfeit, ten days after participating in a report attacking Apple's repair policies.
In 2013, the ex-CEO of fashion house Burberry became the third person to head Apple's crucial retail operation for both online and physical stores. AppleInsider talks about why she was hired and what she's done in the five years since.
The first Apple Store opening in Thailand has seemingly been confirmed as images of the ICONSIAM construction site make their way online, clearly revealing the company's trademark fruit-shaped logo prominently displayed on the building's glass facade.
Apple has contracted a number of police departments in Sacramento, California to station officers at some Apple Stores, in a bid to increase security at its retail outlets following a long string of robberies by crews in the state.
The online Apple Store is no longer offering in-store pickup for the LG UltraFine 5K Display for a large number of outlets around the globe, a possible indication that the screens may be replaced by a new model, potentially even the anticipated Apple-produced displays.
Law enforcement officials in the California Bay Area have announced several arrests spanning the entire state, with all of the alleged perpetrators accused of being involved in the recent rash of brazen Apple Store thefts.
After about an hour and a half of down time on one of the busiest days for Apple Retail, the company has either restored the point-of-sale systems in the stores, or is in the process of doing so, and is grinding down long lines that developed as a result of the outage.
Apple CEO Tim Cook made an appearance at an Apple Store in Palo Alto, California, helping to open the store and welcoming the first people from the queue into the store to pick up their iPhone XS order.
The Apple Store is advising some of its customers electing to pick up their iPhone XS and iPhone XS Max orders in-store that they are unable to do so first thing on Friday, due to "last minute logistical issues" that likely involves a delay or a shortfall of devices making it in time to the outlets. But, the delay may be for less than a day in most cases.
Apple retail channels this week started sales of Spire Health Tags, small, machine-washable devices with a long battery life that sticks to a user's clothes to monitor heart rate and track steps, breathing, stress levels and sleep patterns.