How to prevent macOS Catalina 10.15.4 from hanging when copying large files

By William Gallagher

Apple's macOS Catalina 10.15.4 is proving problematic for users with very large video or image files. Until Apple fixes it, here's the workaround.

OWC ThunderBay 8 RAID system

A bug specific to macOS Catalina 10.15.4 has been causing problems for filmmakers and photographers with large numbers of files, and very large projects to copy. It's affecting users transferring data from camera cards to RAID arrays on their Macs, and the symptom is that the Finder on those Macs simply freeze.

You can still move your mouse, so the Mac hardware is responsive to some extent. But, the copy does not complete, and won't ever complete.

OWC discovered the bug in macOS after investigating complaints from users of its RAID systems.

"We alerted Apple engineers to the issue," says OWC's Tim Standing. "I can't say when Apple will release the fix for this problem, but in the past, when they have been alerted to a hang or kernel panic, they had it resolved in the next update to macOS."

The simplest solution is to stay on macOS Catalina 10.15.3 or update to macOS 10.15.5, but the problematic new version came out on March 24 so it has been some time since release at this point. There was a supplementary update on April 8, to fix a FaceTime bug, and it's not clear whether this hanging problem was introduced then. So if you are on 10.15.3, or you have 10.15.4 and haven't yet installed the April 8 update, wait until the next release.

If you're having the problem, this is the solution. Note that it involves changing NVRAM settings -- and this requires you to disable the Mac's System Integrity Protection (SIP). Doing this means your machine is more vulnerable to malware.

How to change NVRAM settings

First, disable SIP.

You must be in Recovery mode before you use these Terminal commands

Next, change the NVRAM settings themselves. With your Mac booted and running, launch Terminal.

That will have done it, but you need to check. When the Mac has fully booted up, launch Terminal again.

If you see any other response, you need to go back to the beginning and work through this again.

After Apple fixes the problem

Presumably Apple will fix this issue in the next update to macOS Catalina 10.15.4, but whether it does or not, you're going to have to undo this work in order to find out. This time, you need to do the steps in reverse order, so that you alter the NVRAM settings, then you reenable the SIP.

If it's worked, you'll see Terminal respond with boot-args. Now reenable the System Integrity Protection.

You should see Terminal respond with the message Successfully enabled System Integrity Protection. Please restart.... Restart your Mac as normal and everything will be back to normal.

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