is it just me, or does the display hing issue sound like a major bummer?

Also, who says, "they called me back and told me I was screwed, but since they were so nice to call, I'm cool with it"?
Not reasonable -- these are unfortunate issues, I don't think they are dealbreakers (at least not for me), but I would prefer if they weren't the case.

The display hinge on my MacBook is fantastic. I really like the much greater angle that it can be bent back compared to the previous MacBook design.

However, I have been experiencing the trackpad issue of not registering every click. It's quite annoying and it's my only complaint of the new MacBook.

So the lid closes and the mouse doesn't work but he's fine as they called back quite quick! Is it me or is this guy really easily satisfied?

Haven't seen the new MacBook yet so I don't know what angle you need to get to buy I guess that could be a bit of an issue, especially if it weakens over time. Not like having a stiff hinge was ever a problem.

Mouse click I can see being a huge thing if it is true. My mighty mouse really really annoys me every week when it stops recognizing right clicks, not to mention the ball now only recognising scrolling up.

My new MacBook is fine on both counts. However, since the MacBook has only a 13" screen, I could see that with larger screens the lid might not stay in place as well.

I have experienced the clicking issue and it is very frustrating. There's a thread on the Apple forums about it.

My theory is that clicks with large surface area's are ignored by the software. If you try clicking with the palm of your hand it's always ignored 100% of the time. So fat thumbs laying on their side may have difficulty clicking at times because of their large surface area.

These two complaints are my only complaints about the new MacBook Pros.

1) The trackpad's button click does fail to register clicks... plain and simple... but I am not sure I can agree with the "freeze' after so many clicks behaviour reported as I find that if a click is not registered... a more assertive click will. In either case... the button is making the 'physical' clicking sound and is being depressed accordingly.

I have since gone away from the click to use that stupid (albeit not so bad) touch-to-click feature. One thing I did notice from the physical click issue... it really did put a strain on my thumb/hand... but it also could be that as a result of my hand being severely messed up from being broken to many times. It hurts all day anyway.... so I am sure its not a typical user experience to encounter the additional pain.

2) The issue with the lid is annoying... and yes.. I am a couch and bed sloucher at times. It is really a sad state of affairs. I am however willing to let the lid issue go due to the fact that the new mechanism is MUCH better then the previous generation.

otherwise... and I saw very loudly.... the new MacBook Pros are simply the BEST notebooks I have ever used... just FANTASTIC

I'm very happy with the display on my new MBP. I thought the glossy would be a big issue coming from a matte imac and it hasn't been an issued at all, I'm getting used to it and am liking it better - especially for Aperture. I can get the screen to flop down if I hold the mac at an extreme angle, but for desktop use, laptop use and laying back on a couch with the MBP's screen fully tilted back, I have't had any occurances of this affecting my use.

I use the track pad in 'tap to click' mode because the loud clicking and effort to click was bugging me. I've never had a click being missed problem though in either usage. I would recommend tap-to-click for anyone using the new MB/MBPs.

It seems the CEO shouldn't have been bothered for this issue. Report it and if you're not satisfied, take it up the chain a bit. However, after a minimal amount if communication at the lower level, it seems going straight to the top level is a bit unnecessary. Imagine if everyone tried this path: it would go away.