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Google Authenticator for iOS update wipes all on-board account data

Last updated

Google on Tuesday rolled out an update for its Google Authenticator two-step verification app, reworking the title to support Apple's Retina display and the iPhone 5's four-inch screen, but at the same time erasing all account data saved on the device.

Google Authenticator hit version 2.0.0 with the latest update, finally bringing Retina display-ready graphical assets to the app. There is a major bug in the procedure, however, as updating appears to erase all settings and tokens.

As for the app itself, functionality has not been changed, though the UI has been revamped with larger text and an overall aesthetic closer to Google's other iOS titles. The feature set remains the same, with automatic setup via QR code, multiple account support and time-based or counter-based code generation.

Google Authenticator comes in at 1.1MB and is a free download from the App Store, though backing up account data is highly suggested before installing.

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19 Comments

edubai 13 Years · 2 comments

Warning: updating to 2.0.0 will WIPE OUT all your Tokens !!!

colinng 15 Years · 115 comments

Yup, wish I had logged in to all those accounts before the update wiped their tokens! 

konqerror 13 Years · 685 comments

Has anybody not had their tokens wiped out? Typically Google: oops we didn't QA this at all, but oh well here's 2.0.1.

 

Update: Amazon Web Services just sent a message not to update, yet it's still in the store.

https://forums.aws.amazon.com/ann.jspa?annID=2091

fireblue 18 Years · 16 comments

I really wish I'd read this before updating. Doesn't bode well for iOS 7 as it will auto update apps and I've not seen how you can turn this off.

jll 24 Years · 2708 comments

Quote:
Originally Posted by fireblue 

Doesn't bode well for iOS 7 as it will auto update apps and I've not seen how you can turn this off.

You can turn it off in Settings.