Apple acknowledges sporadic iTunes outages, says issue resolved after brief downtime
AppleInsider Staff
Apple on Thursday said it has resolved an issue that caused some iTunes customers to see limited access to the online store for around three hours, though details of the downtime have yet to be revealed.
Reports of the problem started coming in at 11:30 a.m. Pacific when iTunes customers from various parts of the world experienced limited access to Apple's online stores, including the iTunes Music Store, App Store and streaming Apple TV content. Nearly three hours later, Apple told Re/code that the problem had been resolved.
AppleInsider was able to confirm outages in certain locations, though other areas remained unaffected throughout the roughly three-hour service blackout, suggesting the problem may have been a server handling issue. During the downtime, customers were met with error messages like the one above, while other users' devices would show a blank white screen when opening an iTunes-connected app.
Apple did not elaborate on a specific cause of the interrupted service and has yet to update its System Status webpage to reflect today's outage.
William Gallagher
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12 Comments
I've been having problems getting Messages to send recently...
Why isn't Apple's service status page showing any problems? That is my question.
[quote name="coolfactor" url="/t/180629/apple-acknowledges-sporadic-itunes-outages-says-issue-resolved-after-brief-downtime#post_2549870"]Why isn't Apple's service status page showing any problems? That is my question.[/quote] Excellent question . If Apple wants us to trust them they need to be direct and up front with us about network connectivity issues. I understand that they are not only rolling out an amazing number of services under the iCloud umbrella but that the usage of these services have an unbelievably excessive growth rate, and call centers take time to be set up and test, but it strikes me as a poor design that Switzerland's closest iCould server farm in mid 2014 is in Ireland. This is one area I'd think Apple should be able to use their vast financial resources to get that part of the issue built up and tested quickly.
I’ve seen absolutely NO problems with iTunes or any Apple services in the U.S. Midwest (near St. Louis.) Everything has been working all day long.
[quote name="SpamSandwich" url="/t/180629/apple-acknowledges-sporadic-itunes-outages-says-issue-resolved-after-brief-downtime#post_2549846"]I've been having problems getting Messages to send recently... [/quote] Yup me too :/