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iCloud team reportedly plagued by infighting as Apple struggles to build new cloud infrastructure

Apple's data center in Maiden, NC.

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Apple is working on a new internal structure for its cloud services, but the teams under the umbrella of iCloud have been involved in a political power struggle that has hampered development, according to a new report.

Citing unnamed sources, The Information reported on Thursday that "at least one key employee" has left Apple's cloud services teams, and more departures are expected soon. That's because the engineers who oversee services like iTunes and Siri have been engaged in what was referred to as a "political quagmire."

Specifically, the Siri team, run by Patrick Gates, is said to have been at odds with the team that oversees iCloud, overseen by Eric Billingsley. That's because Apple has decided to extend the Siri cloud computing platform to include services under the iCloud team's banner, like iTunes and iMessage.

"Project McQueen" is Apple's effort to bring its cloud services in-house.

In short, the transition has made some at Apple feel uneasy about job security, particularly at Billingsley's iCloud team. That's led to meetings where the two sides have reportedly engaged in open arguments, with each side claiming to do their respective tasks better than the other.

The fighting apparently led to the departure of a key engineering manager who joined Apple through its acquisition of Siri in 2010. And there are now said to be concerns that another member of the Siri team could be on their way out.

Apple is currently working to bring its iCloud infrastructure in-house. It's been said that the move was at least partially predicated by security concerns, amidst an ongoing encryption debate with the U.S. government.

Known as "Project McQueen," the effort has Apple looking to wean off of third-party cloud providers like Amazon Web Services and Microsoft in favor of its own, proprietary infrastructure. Apple reportedly expects the investment to pay for itself within three years of going live.

In February, Apple revealed it services more than 782 million iCloud accounts worldwide.



34 Comments

MacPro 19845 comments · 18 Years

Job posting:  Required, leader with ability to administer swift kicks up butt... 

rob53 3312 comments · 13 Years

I'm glad they're fighting. If they weren't, I'd be afraid Apple was getting lazy and stagnant. All employees fight not matter what company they work for. Everyone wants their project to go the way they want it to go. This isn't news, it's SOP. As for The Information group, they formed in 2013 and look like they want to emulate the Washington Post of old. I wouldn't be surprised if employees of this company had arguments and disagreements as well.

coolfactor 2341 comments · 20 Years

I'm split on this.

The Mac and Lisa teams "fought" with each other back in the day — it was driven by the passion of each team, and passion is good! But is it childish or closed-minded thinking on the part of these engineers — to think that they are better than the other team? Does that mindset contribute anything to the conversation, or is it purely destructive in the form of lack of progress and departure of valuable people? Maybe it's an unconscious way of weeding the garden of pests.

I just hope that both teams can keep a focus on the end-game. To work together to make Apple's cloud services unrivalled in the market. It is possible.

bobolicious 1177 comments · 10 Years

I'd like to see an easy localized iCloud version on our macs, not cross borders on Apple servers...? That might actually make iCloud legal (here), which it currently is not for at least one category of registered professional required to store all information within legal jurisdictional geographic boundaries...

wood1208 2938 comments · 10 Years

It's like strong family whose members fight but get closer and stronger. We also miss Steve Jobs to keep tab and focus on innovation, great products than waste energy in-fighting. Dis-agreement and cooperation must go hand in hand for team to succeed..