Mike Wuerthele
A disgruntled customer, upset at perceived slights by Apple support, has used a steel ball to smash assorted products inside the Dijon, France Apple retail store.
Wearing Apple earbuds the whole time, an unnamed customer took steel ball used in French game Petanque (similar to Bocce), and destroyed 12 iPhones, four iMac displays, and a MacBook Air on video — but the entire rampage was not caught on video.
The customer is evidently blaming Apple for not taking back a self-proclaimed defective product within a EU-mandated two-year warranty period. The specifics of his case are not clear at this time.
Un mec détruit un Apple Store avec une boule de pétanque PARTIE 1 pic.twitter.com/XC9i8C9chH
— Qυεηтιη (@Quentin_IOS) September 29, 2016
The man was detained by mall security after his nearly 10-minute rampage, before ultimately being arrested by local police.
Petanque balls generally weigh between 2 and 2.5 pounds, and the man in question clearly came prepared for the attack, wearing a protective glove on his hand.
No specific damage has been declared by Apple, but French publication Le Journal estimates "tens of thousands" of euro in damage.
William Gallagher
Christine McKee
AppleInsider Staff
Chip Loder
Malcolm Owen
78 Comments
Total lack of critical thinking: his rampage will be far far more costly for him than buying a replacement for his defective product...
How much more grievous are the consequences of anger than the causes of it.
that is one heck of a slight.
Imagine.... if Comcast had retail stores.......!!!
Looks like he just bought 17 more Apple products including 12 iPhones, four iMacs, and a MacBook Air - all non-functional with no warranty at full retail price along with a hefty surcharge for his behavior.