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Customer rampages through French Apple Store, smashes iPhones, iMacs, MacBook Air

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A disgruntled customer, upset at perceived slights by Apple support, has used a steel ball to smash assorted products inside the Dijon, France Apple retail store.

Wearing Apple earbuds the whole time, an unnamed customer took steel ball used in French game Petanque (similar to Bocce), and destroyed 12 iPhones, four iMac displays, and a MacBook Air on video — but the entire rampage was not caught on video.

The customer is evidently blaming Apple for not taking back a self-proclaimed defective product within a EU-mandated two-year warranty period. The specifics of his case are not clear at this time.

The man was detained by mall security after his nearly 10-minute rampage, before ultimately being arrested by local police.

Petanque balls generally weigh between 2 and 2.5 pounds, and the man in question clearly came prepared for the attack, wearing a protective glove on his hand.

No specific damage has been declared by Apple, but French publication Le Journal estimates "tens of thousands" of euro in damage.

Aftermath of rampage —  photo courtesy LeJournal Aftermath of rampage — photo courtesy LeJournal



78 Comments

chia 15 Years · 714 comments

Total lack of critical thinking: his rampage will be far far more costly for him than buying a replacement for his defective product...

dasanman69 15 Years · 12999 comments

How much more grievous are the consequences of anger than the causes of it.

bobroo 10 Years · 96 comments

Imagine.... if Comcast had retail stores.......!!!

zroger73 13 Years · 787 comments

Looks like he just bought 17 more Apple products including 12 iPhones, four iMacs, and a MacBook Air - all non-functional with no warranty at full retail price along with a hefty surcharge for his behavior.