Roger Harris, Executive VP, Chief Marketing and Revenue Officer at Amtrak spoke about the update. He emphasized that customers look for convenience and flexibility when buying tickets.
"We know every minute counts for our customers and now purchasing tickets is as simple as the touch of a button," said Harris. "These updates to the Amtrak app and website will offer customers enhanced flexibility and convenience as they book and pay for train tickets."
Customers who buy Amtrak tickets digitally will present their ticket to conductors to be scanned for a contact-free experience. Apple users can get a full Amtrak experience when using Apple Maps as well, as their routes are included in the transit search. If you plan on boarding an Amtrak train, check out our fix on Wi-Fi issues as well.