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Apple makes example of iPod repairman in lawsuit

The owner of an iPod repair shop is being sued by Apple for misuse of the coveted iPod trademark — and of allegedly manipulating Apple to both send him replacement units for free as well as tricking the electronics giant into repairing out-of-warranty iPods.

The simplest component of Apple's nine-page lawsuit, filed late last week, accuses Michigan state resident Nicholas Woodhams of misusing Apple's "iPod" and "Pod" trademarks through the name of his iPod Mechanic company and website.

Apple charges that Woodhams wasn't given permission to use the media player's name and was asked to stop using it in 2006. He reportedly agreed and struck an agreement with Apple to stop using the name over a phase-out period that would see him drop the iPod Mechanic name by January 2007, with the ipodmechanic.com domain parked by March of the same year.

None of these happened, Apple says. Accordingly, users can still visit and do business with the site today.

More egregious are accusations in the lawsuit that Woodhams has knowingly committed fraud against Apple by convincing the Cupertino, Calif.-based firm to send him free components.

One such act reportedly had Woodhams exploiting Apple's iPod shuffle Advance Replacement Program in 2007. In the official approach, customers with broken iPod shuffles were asked by Apple to fill out an online repair form and ship out their damaged iPods in exchange for fresh replacements; if they failed to return their old models, they would be charged the price of a new player.

The defendant, however, is claimed to have filled in many of these forms for customers himself, using a credit card he knew would be authorized for a potential charge — a prerequisite to getting the replacement — but would immediately decline any actual credit charges Apple would make when the broken unit mysteriously failed to ship.

Woodhams and those aware of the scheme "never planned" to return any iPods and ultimately sold the brand new models at a heavy discount, the complaint reads — a tactic no longer in evidence on the site, but one which reportedly cost Apple over $75,000.

In a second fraud claim, Apple also says that Woodhams persuaded Apple to repair out-of-warranty iPods by swapping the back cases of out-of-warranty iPods with those of iPods still covered for free under Apple's one-year service agreement. The approach purportedly let him avoid paying for the repair or the necessary parts himself, though Apple doesn't illustrate the financial damage it says was suffered as a result of the deception.

As both the contract breach and the alleged fraud are all viewed as deliberate, the iPod maker believes it's owed triple damages in addition to forcing Woodhams to give up using the iPod Mechanic website and the associated marks.

Neither Apple nor Woodhams has commented on the lawsuit.



19 Comments

8corewhore 16 Years · 822 comments

This guy's lawyer will tell him to settle when he sees the evidence of fraud. That would keep Apple from pursuing criminal charges against him. In other news: Zune needs mechanics.

celemourn 18 Years · 747 comments

Ha. This is right in my back yard. I think I actually went in there once when it was at a different location. I don't understand why Apple hasn't simply pressed criminal charged against this guy though. Fraud's fraud. And besides, they were charging absurd ammounts for parts. something like $60 for a nano screen, if I recall correctly (which I probably don't).

C

rot'napple 17 Years · 1839 comments

I hope Apple's iPhone "secure data wipe program" is a lot better at doing its job if an iPhone owner ever sends it in to be "repaired" by a 'scammer' in the repair business.

I wonder if anybody will sue Apple for their failure to ensure the terms that were set in the agreement between Apple and iPodmechanic.com, for iPod Mechanic to have the company name phased out by January 2007 and the "parking" of the domain name by March of 2007? I mean how many people lost out after March 2007 for sending in their iPod, iPhone, etc. because the company was still operating or should I say still scamming for another year or so!

pg4g 16 Years · 383 comments

Oh, trust me, to get info off that flash drive it would take some form of magical genie. It seems from the current time frame it would be a 7 wipe over the drive. That's more than enough to make your data secure.