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Overseas contractors feel pressure from Apple's rules of secrecy

A new report from Reuters has offered a rare inside look at Apple's legendary veil of secrecy, and how the company's desire to prevent information leaks has influenced its relationships with overseas suppliers and manufacturers.

Citing numerous anonymous sources, the report issued Wednesday afternoon revealed that Apple often decides on a supplier only weeks before a product is rumored to launch. Deals with Apple come with a confidentiality clause, and breaches are reportedly met with stiff penalties. Factories have metal detectors, suppliers are issued fake products, and parts are divided among a number of companies so that those who work on the production line often have no idea what the final product will look like.

Sources said it is not common for suppliers to be fined for breaching a confidentiality agreement, though they had heard of companies that were "verbally warned that they were in danger of losing their contract" if leaks continued.

One South Korean supplier allegedly expressed frustration that the Cupertino, Calif., company makes "unreasonable requests," such as custom designs and unique sizes and specifications.

"That means we won't be able to use a common platform or rework those components to serve other clients," the source told Reuters. "And if there's any inventory left, it cannot be used any other way."

The report made mention of an incident in which a reporter, who stood on a public road and took photos of a Foxconn factory, was restrained and kicked by the facility's security guards, who attempted to pull the reporter into the factory, and then into a security vehicle. The reporter contacted the police, and a local police officer reportedly said that Foxconn has "special status" there.

In January, a Foxconn worker in the same town of Guanlan suspiciously died. The Taiwanese manufacturer has been working with local authorities in the ongoing investigation.

Apple's desire to keep projects secret, and the pressure it places on its partners, came under scrutiny last July, when a 25-year-old man reportedly committed suicide after an iPhone prototype he was responsible for went missing. One report said the man was subjected to "unbearable interrogation techniques" in the ensuing investigation by his employer, Foxconn.

The company later said that the man had a suspicious history of losing products. Apple officially commented on the matter, stating that the company requires its suppliers to "treat all workers with dignity and respect."

Reuters also noted that the company sued two Chinese reporters in 2006, asking for $4.4 million for exposing alleged substandard employment practices. That same year, Apple voluntarily conducted its first audit of Foxconn, and found that most of the manufacturer's facilities were in compliance with the law.

Apple has continued its audits of overseas partners in years since. In 2009, Apple's responsibility progress report found more than half of Apple's partners' factories in China were not properly paying their workers. In addition, 23 of 83 surveyed factories were not even paying some of their employers China's minimum wage.



61 Comments

acslater017 18 Years · 424 comments

Apple probably has more manufacturing clout than any other tech company out there these days. If the manufacturers don't want to play by their customer's (Apple's) rules, they don't have to do business. However, Apple does need to follow up on their "treat all workers with respect" words. They did a great job improving their environmental impact over the past three or four years. Perhaps the next step is to publicly, transparently set standards for its manufacturers - then enforce them with inspections.

Apple's got $30 billion in cash. They can afford to pay their factory workers the Chinese minimum wage, give them breaks, be treated humanely, etc. It's fine if they want to be secretive - they just need to be aware of the environment this causes for their suppliers and ensure that people are treated with respect.

intense 15 Years · 103 comments

I truly hope all aspects of Apple's manufacturing is as awesome as their dedication to product design and sales. It's a huge company and making sure everything is perfect is a challenge.

I hope I can help to make it better ! ... I am a design student .. please let me know how I can help : )

ivlad 17 Years · 742 comments

Quote:
Originally Posted by acslater017

Apple probably has more manufacturing clout than any other tech company out there these days. If the manufacturers don't want to play by their customer's (Apple's) rules, they don't have to do business. However, Apple does need to follow up on their "treat all workers with respect" words. They did a great job improving their environmental impact over the past three or four years. Perhaps the next step is to publicly, transparently set standards for its manufacturers - then enforce them with inspections.

Apple's got $30 billion in cash. They can afford to pay their factory workers the Chinese minimum wage, give them breaks, be treated humanely, etc. It's fine if they want to be secretive - they just need to be aware of the environment this causes for their suppliers and ensure that people are treated with respect.

But what if Apple needs those $30 Billion to buy Adobe?

macinthe408 18 Years · 1050 comments

Quote:
One South Korean supplier allegedly expressed frustration that the Cupertino, Calif., company makes "unreasonable requests," such as custom designs and unique sizes and specifications.

Hmm, I wonder what part of the term 'contract manufacturer' do they not understand.

Most of these manufacturers, although not able to use the exact same parts in other projects, gain invaluable information from cutting-edge manufacturing techniques, which Apple is always adopting.

One of my friends works at A***e and claims that most of the processes must remain proprietary for a period of time after the manufacturing run ends, after which they can apply to other customers' projects. Thus, those shiny new Dell laptops with screws that look like they weren't purchased at the local Ace Hardware store might have come from a spec originally developed by Apple.

nagromme 22 Years · 2831 comments

Quote:
Originally Posted by acslater017

Apple probably has more manufacturing clout than any other tech company out there these days. If the manufacturers don't want to play by their customer's (Apple's) rules, they don't have to do business. However, Apple does need to follow up on their "treat all workers with respect" words. They did a great job improving their environmental impact over the past three or four years. Perhaps the next step is to publicly, transparently set standards for its manufacturers - then enforce them with inspections.

Apple's got $30 billion in cash. They can afford to pay their factory workers the Chinese minimum wage, give them breaks, be treated humanely, etc. It's fine if they want to be secretive - they just need to be aware of the environment this causes for their suppliers and ensure that people are treated with respect.

Agreed. I?m sure Apple is doing something?and they?re probably even among the BEST in this regard, while tons of other companies aren?t newsworthy. But are they doing enough? They weren?t in the past.