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Sprint says iPhone is the top reason it loses customers

Sprint's chief executive Dan Hesse bent over backwards to avoid naming Apple's iPhone as having a future impact on his company's earnings, but did allude to the device as being "number one reason customers churn" from Sprint to its competitors.

Speaking to analysts about the company's future financial expectations at an event sponsored by Goldman Sachs and covered by CNET, Hesse took care not to confirm that Sprint would be carrying the iPhone, but remarked that, "If we get it— if— we may have to adjust our guidance for that."

Sprint's existing financial guidance currently does not factor in the impact of the iPhone, which Hesse alluded to only as a certain 'rumored device.'

Hesse had earlier introduced his comments by saying he would not be talking about the possibility of Sprint carrying Apple's smartphone, but did acknowledge that the iPhone was the biggest reason Sprint's customers leave.

Sprint has been rumored to carry a new iPhone 5 alongside AT&T and Verizon by the Wall Street Journal, while leaks from associates indicate Sprint will soon be launching a version of iPhone 4.



47 Comments

hill60 16 Years · 6976 comments

Why would people be leaving Sprint?

They have long been the bastion of Android handsets, which are "winning".

anantksundaram 18 Years · 20391 comments

"...adjust our guidance" is code for "we'll actually make a profit as a company".

tallest skil 14 Years · 43086 comments

Quote:
Originally Posted by anantksundaram

"...adjust our guidance" is code for "we'll actually make a profit as a company".

"Adjust our guidance" = "We'll be dropping the unlimited plan."

solipsism 18 Years · 25701 comments

Quote:
Originally Posted by hill60

Why would people be leaving Sprint?

They have long been the bastion of Android handsets, which are "winning".

But Android is so much better in usage, features and sales than the iPhone so surely Hesse is lying¡

macinsider2 13 Years · 75 comments

It's why I switched to crap AT&T

Can't wait to switch back