AppleInsider Staff
Apple's servers were hit with an unknown issue on Wednesday, with the company's iCloud service seeing a brief outage before a larger problem affected some 20 percent of all iTunes customers for nearly an hour and a half.
While the issue has since been resolved, Apple's iTunes Store was down from 4:25 p.m. to 5:45 p.m. Pacific, with the outage affecting one fifth of the service's users, according to company's System Status webpage.
Just before the iTunes complication, about 1.5 percent of iCloud users were unable to use the cloud computing service's document storage, Photo Stream, iPhoto Journals and Backup & Restore features. The iCloud downtime lasted from 12:44 p.m. to 1:33 p.m. PST.
It is unclear what caused the service interruption, and Apple has not commented on the issue.
A look at Tuesday's status report shows iCloud email service was down for 45 minutes, while "some users" of iCloud Documents, Photo Stream, iPhoto Journals and Backup & Restore saw trouble for nearly two hours during the early morning hours. During the downtime, users may not have been able to send or receive attachments in iMessage.
As the number of iCloud and iTunes users grows, Apple has consistently seen problems with its system. For example, April saw a spate of outages tied to iCloud email, GameCenter and iTunes, with Mail down for 27 hours.
William Gallagher
Christine McKee
Chip Loder
Malcolm Owen
28 Comments
Apple has never understood how to do services. Gotta leave that to Google, Amazon, and Netflix.
Apple has never understood how to do services. Gotta leave that to Google, Amazon, and Netflix.
What the ****?
So Apple is the only one to do the perfect marriage between services and devices (how imessage works, for example), but because some servers have a problem (we don't know the nature of it) they don' "get it"?
But those companies that have been having problems lately, "get it"? I mean, Google and Amazon are 100% services (sellyoursoultothedevil. Inc) and they have big f*cking outages once in a while. Apple is much more than that (a services company) and only started "lately" and already have a similar/bigger sized operation.
**** off.
Delete me....double post
What the ****?
So Apple is the only one to do the perfect marriage between services and devices (how imessage works, for example), but because some servers have a problem (we don't know the nature of it) they don' "get it"?
But those companies that have been having problems lately, "get it"? I mean, Google and Amazon are 100% services (sellyoursoultothedevil. Inc) and they have big f*cking outages once in a while. Apple is much more than that (a services company) and only started "lately" and already have a similar/bigger sized operation.
**** off.
Jesus who pissed in your corn flakes this morning?
The issue is that they go down...a lot! A hell of a lot more than Amazon and Microsoft do. Its a good service when its up and running although slow at times. They just need to make it more powerful and reliable.
Apple needs to get iCloud right. Bigger storage, welcoming of all media (incl. Office files), more reliable, and right away. It's imperative if its ecosystem advantage is to survive for the long haul. Thus far, it's a so-so offering.