Affiliate Disclosure
If you buy through our links, we may get a commission. Read our ethics policy.

Angela Ahrendts was swayed to Apple retail by instant personal connection with Tim Cook

Former Burberry CEO Angela Ahrendts chose to leave the British fashion house for Apple largely because of the opportunity to work with Tim Cook, she hinted in a recent interview, choosing to serve alongside the Apple chief executive as he reshapes the company.


Photo credit: The Times UK

"I did not expect to be moved by the man, and I left and I thought, 'Ohhhhh! My life was perfect,'" Ahrendts told Fortune's Adam Lashinsky, recalling her first meeting with Cook. "Aaargh, why, why, why?"

Ahrendts praised Cook's integrity and personal values, saying that "[nothing will] take him off of always doing the right thing. Not just for Apple, but for Apple's people, for communities, for countries. The world needs more leaders like Tim."

Since joining Apple just under one year ago, Ahrendts has kept a relatively lower profile than many of her peers on the company's senior leadership team. Cook and design czar Jony Ive have been the subject of numerous features, while environmental chief Lisa Jackson and software and services bosses Craig Federighi and Eddy Cue are routinely seen in the press and at industry events.

This has been a conscious shift from the famously opaque practices at Apple under late cofounder Steve Jobs.

"My objective is to raise the public profile of several of the folks on the executive team, and others as well," Cook said separately. "Because I think that's good for Apple at the end of the day."

"Steve's whole raison d'etre just enriched and changed people's lives. Then Tim's added a whole other level, which is: Apple has gotten so big that it is our responsibility to leave it better than we found it." — Angela Ahrendts

"A true coach is happy with his star players getting media time," former Apple and BeOS executive Jean-Louis Gassée added. "Tim Cook is a true impresario who takes care of his prime donne. As long as the box office is good, the impresario will do that."

While many assumed Ahrendts was primarily recruited for her expertise in fashion, given Apple's move in that direction with the Watch, she said that Cook's focus was first and foremost on the future of retail itself.

"We talked about the future of retail [at her first meeting with Cook], about where is retail going and what is Apple's role in that. We talked much more about the future. We didn't talk a lot about fashion."

According to Cook, Ahrendts has not suffered from the same culture shock that her axed predecessor, John Browett, did upon joining Apple.

Browett's failure was "a reminder to me of the critical importance of cultural fit, and that it takes some time to learn that," Cook said. "Because you want to push the people who are doing great. And you want to either develop the people who are not or, in a worst case, they need to be somewhere else," he added.

Cook believes Ahrendts is "a perfect culture fit. Within a week, it felt like she'd been there a year. And now it feels like she's been there multiple years. When you start to finish each other's sentences, this is a good thing."



61 Comments

solipsismy 10 Years · 5099 comments

Apple under Tim Cook is wonderful. I wish Steve Jobs could have seen what Cook had done with his creation.

jameskatt2 16 Years · 722 comments

I'd like to know more about what she actually does for $75 Million a year. Instead, this dumbfounding article says very little about anything. It feels like air between the ears. I guess we will see how she revamps the Apple stores once the Apple Watch is incorporated into them.

paxman 17 Years · 4729 comments

I'd be interested to hear more from Ahrendts. It is hard to tell what is her's in the changing Apple retail store design. I'd also like to know more about her perspective on where Apple retail is going both online and brick and mortar.

solipsismy 10 Years · 5099 comments

[quote name="sog35" url="/t/185430/angela-ahrendts-was-swayed-to-apple-retail-by-instant-personal-connection-with-tim-cook#post_2698279"]Jobs picked Cook for a reason.[/quote] Sure, but Jobs also handpicked Walter Isaacson. [quote name="jameskatt2" url="/t/185430/angela-ahrendts-was-swayed-to-apple-retail-by-instant-personal-connection-with-tim-cook#post_2698282"]I'd like to know more about what she actually does for $75 Million a year.[/quote] If you're referring to what she was paid last year, I think that was a one-time stock option. I read she had to give up her Burberry stocks when jumping to Apple.

phone-ui-guy 18 Years · 1018 comments

Quote:
Originally Posted by jameskatt2 

I'd like to know more about what she actually does for $75 Million a year.

Instead, this dumbfounding article says very little about anything. It feels like air between the ears.

I guess we will see how she revamps the Apple stores once the Apple Watch is incorporated into them.

 

I suspect the subtle build up in the fashion world with perfectly executed events, advertisements, etc. comes back to her. It has all been done with a luxury brand level of taste that exceeds anything Apple had done before. Come April 10th and 24th, we will see even more of her hard work.