AppleInsider Staff
Consumers who have experienced image quality problems with their iPhone 6 Plus's iSight camera may be eligible for a free repair, as Apple on Friday acknowledged a problem with a "small percentage" of units and will replace the affected component free of charge.
Officially dubbed the "iSight Camera Replacement Program for iPhone 6 Plus," Apple's repair effort is available to any iPhone 6 Plus owner whose device is producing blurry photos and carries the problematic part. Affected users can check their serial number at Apple's website.
Apple stops short of detailing the exact nature of the problem, saying only that some iPhone 6 Plus iSight cameras contain a "a component that may fail causing your photos to look blurry."
The iPhone 6 Plus ships with the most advanced iSight camera yet, and is the first iPhone to include optical image stabilization, a feature used to distinguish it from its smaller sibling. Both iPhone 6-series handsets also sport phase detection autofocus — Â which Apple markets as "Focus Pixels" — Â and the ability to capture slow-motion video at 240 frames per second.
Those taking advantage of Apple's repair program are advised to back up their phone before handing it over at an Apple Store or Apple authorized service provider. Affected units will be eligible for repair for up to 3 years after the iPhone's original purchase date.
Sponsored Content
Wesley Hilliard
Andrew Orr
Amber Neely
William Gallagher
67 Comments
I had similar problem with my iPhone 5S with the right half of the photo being blurry. I got it replaced at the Apple Store.
I'm a technician at a an Apple Premium Service Provider, and there have been a good amount of people coming in with this issue. We knew there had to be a replacement program coming. Thank goodness it's an easy repair!
My iPhone qualifies, yet it's always taken great pictures. I wonder if I should take it in now, or just wait until it fails, since it's covered for 3 years anyway.
I noticed a month ago that my photos have a small circle that is slightly blurry in the right middle of all images. The rest of the image is fine. I tried cleaning of the lens area, thinking i must have smudged it.... but didn't go away. So i was worried it must have gotten dirty or something inside the components... and i had planned to get to an Apple store when able. Just checked, and mine is one of the eligible units... so i guess this is the reason?
[quote name="tknull" url="/t/187829/apple-announces-repair-program-for-blurry-iphone-6-plus-cameras#post_2764638"]I noticed a month ago that my photos have a small circle that is slightly blurry in the right middle of all images. The rest of the image is fine. I tried cleaning of the lens area, thinking i must have smudged it.... but didn't go away. So i was worried it must have gotten dirty or something inside the components... and i had planned to get to an Apple store when able. Just checked, and mine is one of the eligible units... so i guess this is the reason? [/quote] Take it in. What do you have to lose? It's under warranty.