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Apple Music down for some listeners, asking others to resubscribe [u]

Last updated

Some Apple Music listeners are currently experiencing serious problems with the service, including not being able to stream anything at all, according to numerous grievances on Twitter. [Updated]

This may include both the regular on-demand streams and Beats 1 radio, some of the complaints indicate. In the iOS Music app people are encountering a splash screen asking them to sign up, even though they're already paid subscribers. People who try to sign up regardless may be told they're already members, yet still find themselves unable to listen.

iTunes users are running into related error messages.

Apple's System Status tracker doesn't show any problems, although there was a disruption with the iTunes Store earlier in the day.

Along those lines, Apple has yet to publicly acknowledge the Apple Music issues or suggest when they might be fixed. A temporary workaround for the splash screen problem may involve force-quitting the Music app.

Although Apple Music has reportedly topped 10 million subscribers, the service still has some rough edges, which Apple has been working to remedy.

Update: Troubles have been resolved for at least some listeners.



13 Comments

markbyrn 14 Years · 662 comments

dangit, it's working for me; I wanted to roll out a hyperbolic Apple Trope.

stevie 14 Years · 956 comments

Every streaming music service has bugs.  Why would anybody expect Apple to be the one and only company to never ever have any bugs in anything ever.

It just shows how unfair the media is.  Stock manipulation at its finest!

JamesBB 8 Years · 50 comments

The journalist prostitutes of Wall Street are working feverishly to drum up new crap they can pile on the ever growing cloud of narrative negativity surrounding Apple...

All the while, the company is doing just fine and about to release another blockbuster quarterly result...

tonester 11 Years · 56 comments

Good!  Hopefully they won't be able to show that stupid sign up screen either. 

steviet02 17 Years · 594 comments

markbyrn said:
dangit, it's working for me; I wanted to roll out a hyperbolic Apple Trope.

I hear ya sometimes the disappointment is staggering. Someone should call a lawyer and get a lawsuit going though, I think that would be prudent.