Mike Wuerthele
A new study of voice recognition assistants on smartphones shows Apple's Siri to be in the lead of all other comers — but usage industry-wide appears to be dropping.
According to a new study by Verto Analytics, 44 percent of all smartphones in the U.S. have a personal assistant app. Siri has 41.4 million users per month of a total pool of users in the U.S. is 71 million.
Siri has nearly twice the user base as its nearest competitor, Samsung S Voice.
Overall, the time spent per user per month has dropped notably in a year, down across the board from 26 minutes to 12.
However, Siri's metrics are falling. Between May 2016 and May 2017, Verto claims that Siri lost 7.3 million monthly users. Samsung S Voice has dropped proportionately as well, suggesting that the decline is more from usability concerns and market trends than any specific concern about Apple's technologies.
Verto postulates that the drop in numbers is from standalone devices, like the Amazon Echo and Google Home series of products, which have seen unspecified "dramatic growth" in the last year. Apple will be joining that market with the HomePod, but with it launching with a subset of Siri specializing in music playback, it will most likely not be considered a standalone voice recognition assistant.
Samsung's next-generation voice recognition software, Bixby, has yet to see a rollout in the US. Reportedly. it has a "data problem" which has led to poor english comprehension.
Charles Martin
Malcolm Owen
William Gallagher
Christine McKee
Wesley Hilliard
45 Comments
Everyone with an iPhone accidentally triggers Siri once a day at least. That's a lot of Siri users!
I trigger Siri a dozen times to get her to understand me once... I look forward to the "new and improved" Siri this fall, especially with Barbara Eden's voice...
STOP PRESS "product with far larger installed base has more users" SHOCK HORROR !!! Is it such a slow news day ?
Having said that, it's a shame Siri is utter dogsh!t. Everyone tries it at least once intentionally, then loads of times accifentally - usually with similar results. I've rarely found an instance when manually searching wouldn't have been at least as quick as Siri.
Use Siri a lot more frequently since having CarPlay. Generally works pretty well for navigation, and much better than typing into a GPS.
The technology is just a pain. I don't understand why Apple hasn't integrated technologies from their VocalIQ acquisition yet.
Impressive.
http://www.businessinsider.com/how-apples-vocaliq-ai-works-2016-5
Aren't the knockoffs just as easy?