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Apple shipping delays higher under Tim Cook than Steve Jobs, data finds

During the past six years with CEO Tim Cook, the average gap between Apple announcing and shipping a product has reportedly been 23 days — more than double the 11 days under the previous six years of Steve Jobs.

Some examples of delays include the Apple Watch — which was promised for early 2015, but shipped in late April — and AirPods, which were intended to arrive in October 2016 but were delayed at the last minute, ultimately shipping on Dec. 20, the Wall Street Journal noted. The company was also late in delivering the Apple Pencil and Smart Keyboard for the iPad Pro.

Most recently the company missed a December target for the HomePod, which should now ship in the next few months. The delay may have further entrenched Apple's rivals in the smartspeaker space, Amazon and Google.

The discrepancy between Cook and Jobs is said to be at least partly attributable to preferences on when to make an announcement. Jobs normally preferred waiting until a product was ready to ship, according to former Apple workers, the exceptions being more radical products like the iPhone, iPad, and Apple TV.

Other factors are said to include the growing complexity of Apple's products, and more micromanagement of components. Whereas early iPhones used a complete camera from a single supplier, modern ones mix-and-match parts for an ideal technical combination and maximizing profits.

Cook has shipped over 70 products under his tenure. Of these, five had gaps of three months or more, while nine arrived within one to three months. Jobs is said to have delivered roughly the same number of products, but only one had to wait over three months, and only seven came within the one- to three-month window.



60 Comments

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ericthehalfbee 13 Years · 4489 comments

Means nothing, other than the fact Apple is a little bit more "open" about upcoming products (instead of keeping everything a secret until launch).

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danv2 14 Years · 29 comments

Honestly, I think they should do a test on how many bugs result as a cost of Jobs shipping so fast. There were problems that were put out there at times.

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sergioz 12 Years · 338 comments

The longer you wait the higher perceived value  of products that are being sold. It’s actually better if you make potential costumers wait! 

macxpress 16 Years · 5914 comments

Means nothing, other than the fact Apple is a little bit more "open" about upcoming products (instead of keeping everything a secret until launch).

Exactly! 

danv2 said:
Honestly, I think they should do a test on how many bugs result as a cost of Jobs shipping so fast. There were problems that were put out there at times.

I would like to know this as well... Rushing shit out isn't always the best idea and having a Steve Jobs at your throat all the time isn't always the best either. 

I also think Apple is announcing for more advanced products too. We don't know if Steve would have announced AirPods if they would have been delayed as well. Same goes for Apple Watch, etc. These products are very advanced versus what Steve was shipping, which was basically new Macs for the most part. The iPhone came very late into Steve's time at Apple. 

But....I guess we should look to let Tim go. I mean after all...this is what everyone seems to want isn't it? /s

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aegean 14 Years · 165 comments

Alternatively, they can announce things when its absolutely ready in every aspect for tomorrow's dispatch. A week or two delay in announcement is not going to hurt anyone. So basically its just shifting of timeframe. But delay is good if product is not ready yet for example HomePod and my expectation from HomePod is to give me the best possible music listening experience. The rest is totally secondary and less important.