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Apple releases update for freezing MacBook keyboards

Apple has released a software update for its MacBook and MacBook Pro systems that addresses chronic freezing issues with the systems' keyboards.

The fix acknowledges an issue previously reported by AppleInsider which causes intermittent unresponsiveness on multiple generations of the Intel-based portables running Mac OS X Leopard.

When affected, some MacBook and MacBook Pro models are temporarily unable to provide keyboard input, in some cases lasting a minute or more. Users are sometimes compelled to relaunch Finder or the system itself to regain control of the system beyond the trackpad or external peripherals.

The patch requires Mac OS X 10.5.1 or later to install and is available either through the official Software Update utility or as a separate download (979KB) from Apple's support website.

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17 Comments

ballistik

said about 16 years ago

What about the issue that has plagued thousands of users? Look at the Apple Discussion boards>Leopard>Networking> and you should see a post regarding Wifi Airport Dropout issues... This post has been viewed over 33,000 times and I am currently having the issue myself... After upgrading to Leopard (like countless others, I'm sure) I get a dropout on my airport WiFi signal... If you click on the airport icon up in the menu bar it will say "scanning..." and it will reconnect then until you move your mouse pointer off of it... Some days it's fine, then it will dropout suddenly. MacFixIt has posted articles about this, but Apple has still not even acknowledged that it exists... Can anyone report this to Apple and see what is being done about it? I called AppleCare but nobody there seems to know a thing about it...???

Quote:

Originally Posted by AppleInsider

Apple has released a software update for its MacBook and MacBook Pro systems that addresses chronic freezing issues with the systems' keyboards.

The fix acknowledges an issue previously reported by AppleInsider which causes intermittent unresponsiveness on multiple generations of the Intel-based portables running Mac OS X Leopard.

When affected, some MacBook and MacBook Pro models are temporarily unable to provide keyboard input, in some cases lasting a minute or more. Users are sometimes compelled to relaunch Finder or the system itself to regain control of the system beyond the trackpad or external peripherals.

The patch requires Mac OS X 10.5.1 or later to install and is available either through the official Software Update utility or as a separate download (979KB) from Apple's support website.

[ View this article at AppleInsider.com ]

dr_lha

said about 16 years ago

Quote:

Originally Posted by ballistik

What about the issue that has plagued thousands of users?

What is the point of your post? Would you rather they not fix the keyboard problem that is affecting thousands of users also? I never understand why when Apple releases fixes its always met with "wahhh!!! Why didn't they fix my issue!". Maybe this is understandable if this thread was about 10.5.2 or something, but to moan like this when Apple make a very specific fix is just silly.

Patience, I'm sure Apple are aware of your issue and are working on it, although for the record, my Mac mini has worked better using WiFi since I installed Leopard on it, than it ever did under Tiger.

klick

said about 16 years ago

this is driving me nuts.

i have a completely knocked out keyboard and trackpad since a week now.
finally a fix but it won’t install on my macbook pro with 10.5.1 on it.

it says my computer doesn’t need it.

THAT’S NOT TRUE!!

it DOES need it. damnit!

dcorban

said about 16 years ago

Wow, I wasn't expecting this. I haven't had my keyboard stop responding for about a week, but when it does happen, it seriously pisses me off.

As for any sort of wifi issue... none here. I have never, ever had my wifi connection drop even when I roam to the darkest corners of my house.

ajmas

said about 16 years ago

Although not the subject of the post, whatever wireless problems affect my Mac also affect my PC, though my PC gets it worse. I suspect that it is to do with the allocated spectrum being shared with cordless phones and other devices using the unregulated portion of the spectrum. I know when I start using my cordless phone it kills the wi-fi connection, but that is hardly surprising.

Before blaming Apple (I am not saying they are necessarily without blame), make sure you have checked for all other sources of potential interferences. Also if you have PC laptop be sure to compare results.

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