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Apple calls Australian banks' request to bargain over Apple Pay a detriment to consumers, mobile wallet adoption

Apple in a recent filing with Australia's antitrust watchdog slammed a request from the country's three top banks for collective negotiations over third-party access to Apple Pay NFC technology, saying a threatened boycott would not only harm consumers, but hinder mobile wallet adoption and innovation.

Apple's submission to the Australian Competition and Consumer Commission comes as the body decides whether to allow banks in the region power to negotiate terms for access to iPhone's mobile wallet hardware. The response was made public on Monday and follows an initial letter to the ACCC filed earlier this month.

Australia's "big-three" banks, the Commonwealth Bank of Australia, National Australia Bank and Westpac Banking Corp, along with Bendigo and Adelaide Bank, initially lodged their application to negotiate in July. Among the numerous contingencies afforded as part of the request are terms for offering third-party mobile wallet services on Apple devices, the ability to charge consumers fees for using Apple Pay and a narrow set of security guidelines drafted by the banks.

"Apple expects that, if the boycott and collective negotiation conduct were permitted to occur, the banks involved will advance in lockstep with the slowest, least willing member of their cartel," Apple said. "This delay is likely to harm consumers and slow the pace of innovation for mobile wallets in Australia."

The banks are looking to stall consumer adoption of Apple Pay and other mobile wallet solutions with onerous authorization stipulations, a process that stifles competition, Apple says. Further, the banks are asking the ACCC for three years to negotiate amicable terms, a period Apple suggests was designed to create yet another artificial barrier to adoption.

Attached to — and cited frequently — in the lengthy response is a report from Dr. Christopher Pleatsikas, an economist based in San Diego, Calif., who provides an almost point-by-point rebuttal of the banks' request.

For its part, the banks say Australians have been moving to contactless payments systems long before Apple broke onto the scene, a spokesman for the banks told AppleInsider in an emailed statement. The banks claim they, along with Australia's merchants and payments processors, have played an integral role in the rollout of touchless solutions.

"Apple's submission to the ACCC makes it clear that Apple does not want to give iPhone users the ability to choose an integrated third party wallet of their own preference," the spokesman said. "Unlike users of Samsung and Android, Apple is blocking access to the NFC function and wants to leave iPhone users with no choice but to use Apple Pay. Their submission to the ACCC claims this lack of choice is in the best interest of Australian consumers. The applicants disagree. Instead, they want to negotiate with Apple so there is an opportunity to offer other integrated wallets alongside Apple Pay."

Retailers and payments associations have, in fact, filed in support of joint negotiations, citing market stimulation, security and payments fees transparency, among other consumer issues.

The ACCC is expected to arrive at a decision by October. In the meantime, the watchdog denied banks interim authorization to negotiate with Apple citing complexities of the issue at hand.



20 Comments

thewhitefalcon 10 Years · 4444 comments

These banks are worthless. The retailers are worthless. They're all replaceable cogs in a machine. 

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e1618978 21 Years · 5921 comments

Can Apple just buy one of the banks and use only that bank for Apple Pay?

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kevin kee 10 Years · 1289 comments

e1618978 said:
Can Apple just buy one of the banks and use only that bank for Apple Pay?

ANZ is one of the Big Four banks in Australia. They are the only one that currently offering Apple Pay.

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EsquireCats 8 Years · 1268 comments

I noted this before, but the same companies that are supporting the banks are also under various investigations for anticompetitive behaviour, market collusion and treatment of suppliers.
Their influence is so great that the investigative body (the ACCC) are allowing suppliers to make confidential submissions for fear of retaliation from these businesses.

In short: the Australian businesses in support of the banks are likely highly corrupt and involved in anti-competitive collusion, their stance on Apple Pay is merely one in a string of similar behaviours that attempt to minimise any and all competitive forces in the local market.

In the meantime I highly encourage Australian customers to vote with their wallets and take up american express credit cards and ANZ deposit accounts. The simple fact that both companies have seen a rise in customers is proof that the other banks are not fulfilling the wishes of customers.

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douglas bailey 15 Years · 306 comments

AI, compared to many other articles I've seen on this topic so far, yours is well written. Cheers.

Thankfully, we in Aus do have the option of using ApplePay with ANZ and AMEX. I got an ANZ account the day they launched ApplePay and I think that was the best way I could show my other banks what I wanted; go somewhere else for it.