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Apple updates App Store rules to prevent tricking users into subscriptions

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Apple is alerting developers to updated App Store rules and Human Interface Guidelines, spelling out what's acceptable when it comes to selling in-app subscriptions.

Apps must now clearly show monthly subscription prices, and downplay text highlighting what people might save based on their subscription term. Similarly free trial offers must identify how long they'll last, as well as the cost that kicks in once a trial ends.

The new guidelines include sample screenshots and modifiable sample text. Though not required, the company is also urging developers to let people manage subscriptions in-app, rather than force them to change settings in the App Store or iOS Settings.

While Apple's policies previously prohibited fraudulent subscriptions, some apps have still been guilty of things like repeated upgrade prompts and trials as short as three days. In other cases developers have been using outright deception, labeling subscription buttons with text like "Start" or "Continue" and minimizing disclaimers about what people are agreeing to, according to TechCrunch.

Subscriptions are inherently valuable to Apple's services income, since they generate a more dependable flow than one-time purchases. There's been a growing resistance to Apple's revenue cut however, which is normally 30 percent. That can fall to 15 percent, but only for in-app subscriptions active for at least a year.

Companies like Spotify and Netflix have already removed in-app subscription options, directing people to pay on the Web instead. Apple's cut has been described as unfair in the context of subscriptions since it collects money from content it doesn't produce or host.

The rules changes were first spotted by 9to5Mac.



16 Comments

beowulfschmidt 12 Years · 2361 comments

One would have thought these measures would be obvious from the start, as there are a number of non-App examples of deception dating from the first application sales on the interwebs, and even before, e.g. magazine subscriptions.

But, it's good that they've finally done something.

SpamSandwich 19 Years · 32917 comments

Good change on their part. Could lead scammers to simply redirect users to a web site to subscribe, as Netflix is going to do (and I’m not suggesting Netflix is a scam).

sflocal 16 Years · 6138 comments

If Apple catches a scammer charging the button text to trick users into subscribing, I hope Apple bans the developer for life.  That's just fraud in every way.

zomp 12 Years · 64 comments

This will remove Apple's name from deceptive developers by developers pushing clients to their own website. 

I trust Apple's app store for subscriptions because they make it easy to cancel subscriptions. Match.com for example makes it near impossible to cancel a subscription and apple makes it simple to cancel Match.com's subscription.

MplsP 8 Years · 4047 comments

One would have thought these measures would be obvious from the start, as there are a number of non-App examples of deception dating from the first application sales on the interwebs, and even before, e.g. magazine subscriptions.

But, it's good that they've finally done something.

It's always amazing how you have to create rules forcing people to be clear and honest.