Roger Fingas
Apple on Friday confirmed that some people are encountering problems reaching the App Store, Apple Music, and iTunes if they're using an iPhone or iPad with iOS 11.
Outages have been "ongoing" since at least 10 a.m. Eastern time, according to Apple's system status tracker. The company is providing few other details other than saying the services may be slow or inaccessible for "some" users. In reality problems began earlier in the day, according to Twitter and Reddit posts, possibly as far back as Thursday morning.
It's not clear what the trouble may be, but it could be related to recently-expired security certificates. Sources inside Apple not authorized to speak for the company have told AppleInsider that the impact is "profoundly limited" and suspect that it is related to content delivery networks impacted by the weather, and will rectify itself.
Most people are unlikely to be seriously affected since they can upgrade to iOS 12 if they haven't already done so. Devices prior to the iPhone 5s, iPad Air, and sixth-generation iPod touch are incompatible with iOS 12 however, and people running jailbreaks can't upgrade without losing them.
AppleInsider will continue to monitor the situation.
Stephen Silver
Christine McKee
Charles Martin
Amber Neely
19 Comments
It’s true... Apple iPad Pro 10.5” 512GB / iOS 11.2.1 > German Apple AppStore > Screenshots >
How about fixing bug of iTunes visibility of iPad and iPhone when your computer does not use APFS (legacy drive - not SSD). No it is not "newest version requiring Mojave"). It works fine on High Sierra only when you convert file system to APFS. And yes OS system sees iPhone on USB because Photo does not have issue (seems like bug in iTunesrelated to file system).
IPad mini was released: November 2, 2012
iPhone 5s was realeased: September 20, 2013
Maybe this was a premature breakage to get the iPad mini folks to upgrade. Oops.
I have the same issue on jailbroken iPad mini 4 running iOS 11.1
"cannot connect to App Store"