William Gallagher
As Daylight Saving Time changes occur around the world, some iPhone users in Canada have seen their carrier jump the gun.
Spring forward, fall back — it's harder than it sounds. Previously, Europeans have woken up an hour late because of Apple's iPhone alarm bug, Australians have fallen foul of an Apple Watch Series 4 issue, and iOS Calendar hasn't been immune either.
According to multiple user reports which originally cited the Rogers carrier, iPhones actually on Bell were set to mark the end of Daylight Saving Time on October 31, instead of November 7. October 31 is the end of DST in some countries, such as the UK where British Summer Time switches to Greenwich Mean Time on that date.
Bell says that the issue has now been resolved. However, the time may not automatically be corrected, and the carrier recommends users restart their phones, then go into and out of Airplane Mode.
Some clients may have experienced an incorrect time change on their phone this morning. Our teams are investigating the situation in order to resolve the issue as quickly as possible. We apologize for the inconvenience.
— Bell Support (@Bell_Support) November 1, 2021
Curiously, Canadian and US users with a Google Pixel phone were affected by a similar DST update bug in March 2021.
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10 Comments
Pretty sure it was Bell, not Rogers. Bell has released a statement saying that they're "looking into it".
Canadian media is saying it’s Bell.
I’m in Sweden and a local carrier did this years ago on a random weekday morning, causing people’s alarms to go off two hours too late. Many people late for work that day….
I don't know about Rogers, but I definitely had this problem on Bell this morning, which also affected my iPad, my daughter's iPad, and my Apple Watch (although, oddly, not my daughter's Apple Watch SE, which was still running watchOS 8.0). My partner is on Freedom, and her iPhone was fine, even though she's running the same version of iOS that I am. Thankfully, the problem hit after my morning alarm went off. It had sorted itself out for me by around 8 a.m.
Why can't we just eliminate this time change nonsense, once and for all, since it's virtually disliked by everyone!