Tuesday, February 16, 2010, 03:00 pm PT (06:00 pm ET)
Apple announces MacBook Repair Program for hard drive issuesUsers who bought MacBooks between May 2006 and December 2007 that are experiencing hard drive problems may be covered under a new repair extension program.
Apple announced the repair extension for users of the 13" notebook models on Monday.
"If your MacBook was purchased in the date range listed above and shows a flashing question mark on the screen, please take it to Apple or an Apple Authorized Service Provider and they will examine the hard drive to confirm if it is eligible for a replacement, free of charge, under this program," the company said.
The affected models have 1.83GHz, 2GHz, or 2.16GHz processors and hard drive capacities of 60GB, 80GB, 100GB, 120GB, or 160GB.
MacBook users affected by the issue can arrange for a repair with their nearest Apple Retail store by setting up an appointment with the Genius Bar or look up their nearest Apple Authorized Service Provider.
The program extends hard drive coverage for three years from the date of purchase or until August 15, 2010, which ever is longer. The program does not extend standard warranty coverage.
MacBook customers who have already paid for out of warranty repairs that qualify under this program may be reimbursed for their costs.
On Topic: MacBook
- MacBook Air refresh delivers most affordable mass-market notebooks in Apple history
- Apple planning to launch all-new 12" MacBook, higher-res sixth-gen iPad in 2014
- What's left for the Macintosh in a Post-PC iOS World?
- Best Buy recalls 5,100 third-party MacBook batteries for fire risk
- Gazelle sees 171% spike in MacBook trade-ins ahead of WWDC