Sam Oliver
A small number of Bank of America customers were hit with a double-charge when using Apple Pay this week, but the problem resulting from a glitch between the bank and a payment network is expected to be quickly resolved.
The Bank of America glitch involved at least one payment network, and was not related to the Apple Pay service itself, according to Re/code. In all, the issue is said to have affected only about 1,000 Apple Pay transactions.
Bank of America is reportedly in the process of resolving the issue, and expects for it to be fixed today. The financial institution said on its official Twitter help account that it also plans to reverse the duplicate transactions for affected users.
Aside from the Bank of America issue, there haven't been any other widespread reports of glitches or issues with Apple Pay since the service debuted on Monday. Users have even found that it exceeds expectations, working at various terminals not advertised to support the tap-to-pay functionality.
Apple Pay requires an iPhone 6 or iPhone 6 Plus running iOS 8.1, as well as a compatible debit or credit card. For more on how to set up Apple Pay, see AppleInsider's in-depth guide.
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52 Comments
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Well, now it's clear how Apple is amassing those staggering profits. They have been double billing their most loyal customers--early adopters... (¡)
Is BoA hopeless? Do they ever get anything right?
[quote name="Bageljoey" url="/t/182990/bank-of-america-glitch-charges-some-apple-pay-customers-twice-error-will-be-fixed-users-reimbursed#post_2625329"]Well, now it's clear how Apple is amassing those staggering profits. They have been double billing their most loyal customers--early adopters... (¡)[/quote] You mean the iSheeps! Man, us Fandroids doesn't have to worry about that! Apple be stealing from sheep as usual. Saps should just get a Droid, you don't own one long enough to use your mom's debit card before your phone breaks and you need a new one. 8-)