Katie MarsalThe problem, which was documented in AppleInsider's review of the unibody MacBook Pro and covered from another user's perspective earlier this week, is the new glass trackpad's tendency not to register some physical clicks performed by the user.
Having become frustrated with the glitch, one MacBook Pro owner mailed Jobs earlier this week and received a call back from Apple's customer relations department. He was told that the company was "researching the clicking issue" but as of yet could not determine a solution.
However, another customer experiencing the same problem mailed Jobs at a slightly later date and was told that a patch is forthcoming, suggesting that Apple has determined the issue can be completely rectified by a software update.
"Software fix coming soon," the Apple co-founder reportedly said in one of his traditionally terse email replies.
Although much of the attention surrounding the glass trackpad clicking issue has come from MacBook Pro users, several unibody 13-inch MacBook owners say they've also experienced the same anomalies.
Due to striking similarities in the design of both products, it's believed that any fix for the MacBook Pro would be deployed in the same manner for the new MacBooks.
Christine McKee
Marko Zivkovic
Wesley Hilliard
Malcolm Owen
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31 Comments
As a MacBook owner experiencing the same issue: thank god.
is this any surprise that there are problems with not having a real button to click on?
cmon.... software isn't the same as a real hardware button. i like the idea of a larger trackpad, but i also like dual buttons a hell of a lot more.
i hope apple brings back even small buttons on the trackpad.
Actually, there is a button. The trackpad is the button. It's mechanical. It just has to act like one ;-)
is this any surprise that there are problems with not having a real button to click on?
cmon.... software isn't the same as a real hardware button. i like the idea of a larger trackpad, but i also like dual buttons a hell of a lot more.
i hope apple brings back even small buttons on the trackpad.
Actually, there is a button. The trackpad is the button. It's mechanical. It just has to act like one ;-)
Yep, the entire trackpad is a physical button.... the problem is that it isn't reacting as it should and a software fix will make it all better.
Yep, the entire trackpad is a physical button.... the problem is that it isn't reacting as it should and a software fix will make it all better.
Yeah the new trackpad is like the big button you press in a public restroom to dry your hands.
Bang on it!