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Apple delays iMac orders as reports of display issues rise

Apple has reportedly delayed shipments of its 27-inch iMac model to resellers as reports of screen flickering issues have grown.

Apple authorized resellers have reported delays in shipments of new 27-inch iMac models due to reports of display problems. Reports of flickering screens and yellow-tinged displays have become more common around the Internet, so much so that a Web site has been created to catalog reports of issues from users.

According to the Apple iMac (Fall 2009) Issues blog, out of 678 respondents, nearly half have had problems with flickering displays. The author does note that the numbers are part of an “unscientific survey” and should not be considered representative of all iMacs sold.

The blog also reports that Apple resellers have been told of delays of 2 weeks, allegedly in order to give Apple time to replace the graphics cards on the 27-inch iMacs. The iMac model in question comes in either dual-core or quad-core formats and contain the AMD ATI Radeon HD 4670 or 4850 model graphics cards.

Computerworld reported that multiple U.S. resellers report delays of anywhere from five days to two months.

AppleInsider noted in late November that users were reporting issues with the 27-inch model, with some receiving dead computers and others receiving models with cracked displays. Issues of stuttering when playing flash content were also common and were fixed for some by an update in early November.



75 Comments

brucep 17 Years · 2800 comments

Quote:
Originally Posted by AppleInsider

Graphics issues have caused Apple to delay shipments of the 27-inch iMac model until the cause of the problem can be determined.

Apple authorized resellers have reported delays in shipments of new 27-inch iMac models due to reports of display problems. Reports of flickering screens and yellow-tinged displays have become more common around the internet, so much so that a website has been created to catalog reports of issues from users.

According to the Apple iMac (Fall 2009) Issues blog, out of 678 respondents, nearly half have had problems with flickering displays. The issues blog reports that Apple resellers have been told of delays of 2 weeks in order to give Apple time to replace the graphics cards on the 27-inch iMacs. The iMac model in question comes in both dual-core and quad-core formats and contains the AMD ATI Radeon HD 4670 or 4850 model graphics cards.

Computerworld reported that multiple U.S. resellers report delays of anywhere from five days to two months.

AppleInsider noted in late November that users were reporting issues with the 27-inch model, with some receiving dead computers and others receiving models with cracked displays. Issues of stuttering when playing flash content also was common and was fixed for some by an update in early November.

wow

maybe its those 12 core chip sets ??

wow

mactel 18 Years · 1275 comments

Sounds like a good responsible corporation.

shaolindave 15 Years · 39 comments

Quote:
Originally Posted by MacTel

Sounds like a good responsible corporation.

Though I wish they'd done this a long time ago. They let it get really out of hand.

aaarrrgggh 18 Years · 1607 comments

Unfortunate timing.

At what point do they have to call the computers refurb? When they leave the factory, when they arrive at a retailer,or when they are purchased by an end-user? Might be a chance to get a pretty good deal on one after the holidays.

shaolindave 15 Years · 39 comments

Quote:
Originally Posted by aaarrrgggh

At what point do they have to call the computers refurb? .

Excellent question!