Neil Hughes
Apple on Tuesday quietly increased the cost of accidental damage coverage for the iPhone, as the company will now charge $79 for up to two incidents through its AppleCare+ protection plan.
AppleCare+ for iPhone still carries the same initial price of $99. But now customers who need coverage for accidental damage will need to pay a $79 service fee, plus applicable tax, to have their device repaired or replaced.
Previously, customers paid $49 for accidental damage coverage. The limit two two incidents per device remains unchanged.
AppleCare+ costs $99 for two years of coverage, providing repair or replacement of the iPhone, its battery, included earphones and accessories, and the included USB cable and power adapter.
Every iPhone comes with 90 days of complimentary telephone support, and one year of warranty coverage. But an AppleCare+ plan extends that support to two years, and adds the ability to protect from accidental damage without having to pay the full unsubsidized price for a replacement iPhone.
The change to AppleCare+ came on Tuesday as Apple announced its new smartphone lineup: the iPhone 5s, which features a Touch ID fingerprint sensor and 64-bit A7 processor, and the iPhone 5c, which features a solid polycarbonate back and comes in a range of new colors. Both devices will be available to purchase with AppleCare+ when they go on sale next Friday, Sept. 20.
Andrew Orr
Amber Neely
William Gallagher
Christine McKee
AppleInsider Staff
37 Comments
Maybe take care of your possessions. Keeps the money from getting out of hand.
Maybe take care of your possessions. Keeps the money from getting out of hand.
That is why they are called accidents. No one want to drop and break their iPhone but it can happen because...welll...you know..they are freaking ACCIDENTS! Thanks for your great insight though. Only you could manage to shift the blame to the consumer when they increase prices by $30.
I wonder how many people smash their old iPhone just before upgrading to a new one. So they can sell the brand-new, still-in-shrinkwrapped-box replacement on eBay. Maybe the new $79 replacement cost will help to thwart that.
That is why they are called accidents. No one want to drop and break their iPhone but it can happen because...welll...you know..they are freaking ACCIDENTS! Thanks for your great insight though. Only you could manage to shift the blame to the consumer when they increase prices by $30.
Not all accidents are equal, and certain people are more accident prone than others. These clumsy people should pay extra for their clumsiness. The same goes for dishonest people who attempt to game the system and commit fraud.
I wonder how many people smash their old iPhone just before upgrading to a new one.
So they can sell the brand-new, still-in-shrinkwrapped-box replacement on eBay.
Maybe the new $79 replacement cost will help to thwart that.
Do they actually give you new or is it a refurb? They don't give it to you in a box... at least none of the ones I've gotten. Maybe if you asked?