Mikey Campbell
Following Apple's release of OS X 10.10.1 Yosemite on Monday, Dropbox is sending emails to users confirming that the latest Mac maintenance update solves a rare crashing problem seen with apps integrated with Finder.
In the note, Dropbox urges users to download Apple's OS X 10.10.1 Yosemite maintenance update as it resolves a problem with Finder-based program crashes.
OS X Yosemite may occasionally cause some programs to crash when you open, save-as, or first save a file. These crashes are rare but happen when an application, such as Dropbox, uses Yosemite's official Finder integration — and if that program crashes because of this interaction, unsaved changes may be lost.
Apple issued OS X 10.10.1 on Monday to deal with reported Wi-Fi connectivity issues and improve Microsoft Exchange reliability in Mail. The app crashing issue was not identified by Apple in the release notes, nor was it an area of focus for developers during beta testing.
It appears that Dropbox did not need to make any changes on its end to remedy the situation, suggesting Apple's fix may extend to other third-party programs seeing similar crashing issues.
Malcolm Owen
Wesley Hilliard
William Gallagher
Christine McKee
22 Comments
Dropbox PR: What we need to do here is lay as much blame as possible on Apple, we need the reader to know that Apple are at fault here, and that we are not responsible for testing our products prior to releasing them to the market. Dropbox, it takes two to tango. If one let every buggy windows API get in the way of their software, they'd never reach market.
[quote name="ECats" url="/t/183531/dropbox-says-os-x-10-10-1-yosemite-update-resolves-crashing-issue-urges-download#post_2642841"]Dropbox PR: What we need to do here is lay as much blame as possible on Apple, we need the reader to know that Apple are at fault here, and that we are not responsible for testing our products prior to releasing them to the market. Dropbox, it takes two to tango. If one let every buggy windows API get in the way of their software, they'd never reach market.[/quote] The whole point of Apple's new Extension APIs is that extensions can't cause this sort of problem. Additionally, from the feedback on the Dropbox forums, it looks like this issue had no workaround. If you implemented a Finder extension, it would cause save dialogs to randomly crash. Absolutely an Apple bug.
I have soured on Dropbox (I used to be a rather big evangelist). The reason? I had one of their low-tier plans, and I had uploaded approximately 1GB worth of photos from an event (my daughter's play) that I had sent to the number of people at that event. (Space was a non issue.). Soon thereafter, I got a couple of nasty, arrogant-sounding emails from DB saying that that there was too much download activity on my account. I promptly deleted my DB account, after moving everything over to -- sorry -- Google Drive (which, I am actually rather pleased with). I can do without them.
[quote name="anantksundaram" url="/t/183531/dropbox-says-os-x-10-10-1-yosemite-update-resolves-crashing-issue-urges-download/0_60#post_2642851"]I have soured on Dropbox (I used to be a rather big evangelist). The reason? I had one of their low-tier plans, and I had uploaded approximately 1GB worth of photos from an event (my daughter's play) that I had sent to the number of people at that event. (Space was a non issue.). Soon thereafter, I got a couple of nasty, arrogant-sounding emails from DB saying that that there was too much download activity on my account. I promptly deleted my DB account, after moving everything over to -- sorry -- Google Drive (which, I am actually rather pleased with). I can do without them.[/quote] Did you try Spideroak? I have found it to be quite good. Also doesn't have the Google/Dropbox creepiness factor.
[quote name="gordon1420" url="/t/183531/dropbox-says-os-x-10-10-1-yosemite-update-resolves-crashing-issue-urges-download#post_2642845"] The whole point of Apple's new Extension APIs is that extensions can't cause this sort of problem. Additionally, from the feedback on the Dropbox forums, it looks like this issue had no workaround. If you implemented a Finder extension, it would cause save dialogs to randomly crash. Absolutely an Apple bug.[/quote] Don't expect the defend Apple at all costs posters here to understand what you are talking about. You are right of course. Apple had to fix it so it was their bug. The extensions shouldn't crash the hosting ( or the container) app since they run in a different process.