Roger Fingas
People worried about whether their iPhone 6s qualifies for Apple's free battery replacement program can now check directly via the company's website.
Owners must enter their serial number on the program's webpage. The easiest place to find the number is in the About section of the iOS Settings app, but alternately it can be retrieved from a packaging label, or by connecting an iPhone to iTunes and selecting the Summary tab for it.
Affected iPhones were built between September and October 2015, and can potentially shut down without warning, even if they should have plenty of charge left.
To actually obtain a replacement battery, people must contact Apple technical support, an Apple store, or an authorized service provider — carriers aren't participating in the initiative. If a person has already paid to fix the issue, they can potentially get a refund for their repair costs.
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19 Comments
I am totally surprised my iPhone 6 still has decent battery life since I often leave it running Dishanywhere overnight
I wish there was a similar program for the iPhone 6. Ever since iOS 10, my phone, when battery percentage is below 30%, suddenly jumps down to 0%, and shuts down. Then, after I plug it in and it re-starts, the battery level will immediately jump back to 30-40%. I've re-insalled the system twice, as advised by Genius Barkeepers, but the problem persists.
Well I just used that tool and it says my iPhone 6s is eligible for a replacement. Managed to book an appointment. I'm impressed by how quick and easy they have made it.
Mine is eligible too. The question is whether it needs to be done or not. The requirement to delete all data tells me I might get back a refurb phone rather than my own. I don't want a refurb with potentially worse screen color inconsistency than the one I have now.
I'm really unimpressed with the 6s + iOS 9.x battery performance compared to my iPhone 4 with iOS 6.x, but I haven't had any spontaneous shutdowns (none that I've noticed at least).