Some iPhone X owners report mystery green lines appearing on displays

Image Credit: tomek80 via Apple Support Communities

Some buyers of Apple's iPhone X are encountering green lines along the left or right side of the OLED display, according to various accounts on social media.

The lines appear to be developing after use, in at least one case just the space of a day. Complaints have arisen on Reddit, Twitter, Apple's support forums and elsewhere.

Restarting or restoring a device doesn't fix the problem. Only a minority of people are believed to be affected though, regardless of a phone's configuration or the region where it was bought.

Apple is replacing affected iPhones for free, MacRumors indicated. At the same time it's thought to be collecting data for engineers with the hope of diagnosing the issue.

A similar glitch once affected the OLED screen on Samsung's Galaxy S7. Indeed Samsung is thought to be the lone OLED supplier for the iPhone X, as the only company with enough manufacturing capacity to meet Apple demands.

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60 Comments

sergioz

said about 6 years ago

here we go :/
Apple will fix it with an update lol

freshmaker

said about 6 years ago

At least it's all the way over on the side I guess, as opposed to down the middle. Apple will replace it of course, just might take month or two for them to have adequate inventory to do so

steinm88299

said about 6 years ago

Have this phone for a week. Need to decide if I am keeping it. FaceID is a pain in the rear. Most apps are not optimized for the notch so they are condensed. I realize app optimization will take time but $1200 with tax for this type of experience has been a bit of a bummer.

slurpy

said about 6 years ago

Green-line gate?

The problem with social media and the internet is that everything is magnified a thousand fold. Even if a dozen people have this issue, out of MILLIONS, everyone one of these stories is shared infinitely to millions of people, on thousands of sites and countless comments, and suddenly this infinitesimal small number starts to seem like half the units.