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California to introduce 'right to repair' bill, joins 17 other states in consumer initiative

California on Wednesday became the latest state to ready so-called "right to repair" legislation that would require companies like Apple to provide consumers and third-party repair outlets access to repair information, diagnostic equipment and parts.

California State Assembly member Susan Talamantes Eggman has announced intent to introduce a California Right to Repair Act, joining a cadre of 17 other states with similar legislation on the table.

"The Right to Repair Act will provide consumers with the freedom to have their electronic products and appliances fixed by a repair shop or service provider of their choice, a practice that was taken for granted a generation ago but is now becoming increasingly rare in a world of planned obsolescence," Eggman said.

She goes on to argue that customers unable to pay high-priced manufacturer repairs are forced to replace broken equipment like smartphones, TVs and home appliances. How consumers are able to afford device replacements and not repairs, which are are in most cases less expensive, was not explained in the release.

Further, repairing and reusing electronic devices is more efficient use of source materials, Eggman said, adding that such measures can "stimulate local economies instead of unsustainable overseas factories."

Eggman's announcement was touted by third-party repair firm iFixit in its own press release mailed out to press on Wednesday.

Apple, one of the main targets of "right to repair" bills, has in the past voiced opposition to such government action, arguing the legislation would expose industry secrets and could create security and safety issues for existing customers. The company contends its products should only be serviced by qualified technicians, a stance that irks third-party repair firms.

Conducting repairs through authorized outlets like Apple stores and vetted shops provides customers with a consistent experience, while an authorized repair network helps the company control and protect its various hardware platforms, Apple has said.

Proponents of right to repair claim companies like Apple are merely interested in cornering the lucrative repair market. Some expect bills like Eggman's forthcoming California action to present consumers with more choice, thereby lowering out-of-pocket costs.

Interestingly, in lobbying a similar right to repair effort in Nebraska last year, Apple admitted it would not oppose the legislation if phones were excepted from the proposed bill.



41 Comments

rob53 13 Years · 3312 comments

I’m all for being able to repair my own computers but there comes a point where it takes too many specialized and expensive tools to repair these devices. Apple could make awkward devices that are easy to repair but that is so last century (sorry). A mobile phone shouldn’t be able to be easily repaired because it’s better to put everything on as few chips as possible with as few moving parts so it just works. Try reseating an antenna connector on an iPhone only to watch it flatten out and need to be replaced. That isn’t planned obsolescence it’s micro manufacturing. 

22july2013 11 Years · 3736 comments

This raises the question of which jurisdictions already implement this. Why isn’t this information in the article?

It also makes me wonder if a company like Apple would have to comply if they decided not to sell iPhones in California anymore. 

Does the California law require Apple to reveal trade secrets if they are necessary to provide third party support?

roundaboutnow 13 Years · 755 comments

rob53 said:
I’m all for being able to repair my own computers but there comes a point where it takes too many specialized and expensive tools to repair these devices. Apple could make awkward devices that are easy to repair but that is so last century (sorry). A mobile phone shouldn’t be able to be easily repaired because it’s better to put everything on as few chips as possible with as few moving parts so it just works. Try reseating an antenna connector on an iPhone only to watch it flatten out and need to be replaced. That isn’t planned obsolescence it’s micro manufacturing. 

Fact is, phones, TVs*, and home appliances are already repairable to a certain extent, if one considers the major sub-assemblies that are already being sourced and repaired by 3rd parties. I'm sure iFixit would love to have every component socketed, and nothing glued or soldered, but where does one draw the line to consider a device "repairable?"

Home appliances are one thing, but highly integrated miniature devices like phones are just by nature going to require specialized and expensive tools to repair them--after all, that's what it takes to assemble them! If higher integration results in greater reliability so repairs are rarely needed, I would say that would be a better way to go.

*Actually with TVs, I wonder how practical it would be for any 3rd party to source spares across such a broad range of product, given that there are so many freaking models out there, and so many model changes from year to year.

bshank 7 Years · 257 comments

Third party, shoddy repairs already exist. Anyone who’s gone through one of those repairs knows it’s a better idea to go through Apple

kudu 8 Years · 44 comments

With a non-oem replacement part for a cracked iPhone screen, how is Apple’s hardware and software optimisation then possible? I’ll never allow some random part into my phone, AppleCare Plus is still the way to go for me.