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Apple Pay may account for half of mobile wallet users by 2020

In two years from now as many as 225 million people may be using Apple Pay on mobile devices, according to research estimates published on Monday.

By 2020, the "OEM pay" market — meaning platforms like Apple Pay, Google Pay, and Samsung Pay — should hit 450 million users, Juniper Research said. The firm specifically noted it's expecting half of these people to be using Apple Pay, despite the broader global popularity of Android phones.

"We believe that growth over the next five years will continue to be dominated by offerings from the major OEM players," wrote Juniper's Nitin Bhas. "Additionally, we now have the likes of Huawei Pay and Fitbit Pay launching in several markets; this is now included in Juniper's contactless forecasts."

Fitbit Pay rolled out with the Ionic smartwatch last year, and has so far been limited to that and the Versa. Google Pay is supported by many more devices, even with the fragmentation of Android.

Apple Pay has been supported on iPhones and iPads since 2014, the Apple Watch since 2015, and Macs since the introduction of Apple Pay on the Web. Touch Bar-equipped MacBook Pros can use Apple Pay without a companion device.

Looking again at its 2020 target, Juniper suggests that OEM pay systems will top $300 billion in transactions, accounting for 15 percent of all contactless in-store payments.

Apple Pay is continuing to evolve, for instance through the introduction of PayPal-like Apple Pay Cash transfers and the switch from Touch ID to Face ID on the iPhone X. More devices are likely to adopt Face ID, such as upcoming iPhones and iPads.



18 Comments

macgui 17 Years · 2471 comments

Apple Pay may account for half of mobile wallet users by 2020Not if Apple doesn't get actually aggressive about getting vendors to accept and advertise they accept Apple Pay. Apple talks about all the banks being added to the Apple Pay fan club. But until more Apple customers know that more vendors are accepting it, it's practically languishing.C'mon c'mon, Apple! AP commercials!  My local MacDonald's has been accepting AP since early days, and their staff is often surprised that it's used even though they see a lot of iPhones.When chatting up people with an iPhone, I find a lot of them don't really know what AP is and a few who have still never heard of it. C'mon c'mon!

jdgaz 9 Years · 406 comments

macgui said:

Apple Pay may account for half of mobile wallet users by 2020


Not if Apple doesn't get actually aggressive about getting vendors to accept and advertise they accept Apple Pay. Apple talks about all the banks being added to the Apple Pay fan club. But until more Apple customers know that more vendors are accepting it, it's practically languishing.

C'mon c'mon, Apple! AP commercials!  My local MacDonald's has been accepting AP since early days, and their staff is often surprised that it's used even though they see a lot of iPhones.

When chatting up people with an iPhone, I find a lot of them don't really know what AP is and a few who have still never heard of it. 

C'mon c'mon!

Tend to agree. Apple has never really done a good job of educating their buyers about the tools they deliver. Fortunately the competition is even worse. Apple Pay should be taught in every Today at Apple event + + +.

ericthehalfbee 13 Years · 4489 comments

jdgaz said:
macgui said:

Apple Pay may account for half of mobile wallet users by 2020


Not if Apple doesn't get actually aggressive about getting vendors to accept and advertise they accept Apple Pay. Apple talks about all the banks being added to the Apple Pay fan club. But until more Apple customers know that more vendors are accepting it, it's practically languishing.

C'mon c'mon, Apple! AP commercials!  My local MacDonald's has been accepting AP since early days, and their staff is often surprised that it's used even though they see a lot of iPhones.

When chatting up people with an iPhone, I find a lot of them don't really know what AP is and a few who have still never heard of it. 

C'mon c'mon!
Tend to agree. Apple has never really done a good job of educating their buyers about the tools they deliver. Fortunately the competition is even worse. Apple Pay should be taught in every Today at Apple event + + +.

I don't think Apple has a choice.

The number one reason to use Apple Pay is security. Tapping your card (or phone or watch) are all easy to do. Apple should be doing more to promote the security aspect of Apple Pay (instead of the convenience aspect). I think the reason they don't is because of agreements they have with card issuers.

It wouldn't look good for Apple to heavily promote that tapping your phone is MORE secure than your card, as it would also imply tapping cards is LESS secure. Indirectly Apple would be showing tap & pay cards in a negative light - not good when banks are trying to get consumers to use tap & pay.

This is the only reason I can think of why Apple hasn't been aggressive in promoting the security of Apple Pay.

ericthehalfbee 13 Years · 4489 comments

macgui said:

Apple Pay may account for half of mobile wallet users by 2020


Not if Apple doesn't get actually aggressive about getting vendors to accept and advertise they accept Apple Pay. Apple talks about all the banks being added to the Apple Pay fan club. But until more Apple customers know that more vendors are accepting it, it's practically languishing.

C'mon c'mon, Apple! AP commercials!  My local MacDonald's has been accepting AP since early days, and their staff is often surprised that it's used even though they see a lot of iPhones.

When chatting up people with an iPhone, I find a lot of them don't really know what AP is and a few who have still never heard of it. 

C'mon c'mon!

You have a narrow view of the world. In the US it's slow, but around the world tap & pay is very common. Over 95% of my transactions are done via my Apple Watch. The only time I can't use Apple Pay are the rare occasions a retailer doesn't accept it or when I purchase something more expensive (over the limit).

Folio 7 Years · 698 comments

Yes, even though you can ask Siri for nearby stores and restaurants that accept Apple Pay, it would be good of Apple to offer email sign up to people to get them accustomed to it, better security, speed, etc. and the local vendors near you via Siri. In fact, Apple really needs to overhaul their email offerings to customers. I reluctantly opted out of Apple email since I was getting to many suggestions for TV shows, books, apps, etc. it seemed like spam. I complained directly to Apple a week ago. And as of now anyway you CANNOT winnow that down, and only get news on Apps, since they lump it all together. Crazy! Apple is still a sleeping giant. Still a long way to go to utilize services in its customer base.